Job Title

Overview Senior Sales Operations Specialist, Enterprise at Clio . This role is available to candidates in Vancouver, Calgary or Toronto. What youll be doing Lead and own strategic projects on the Revenue Operations roadmap. Identify gaps and inefficiencies in our sales processes then define and scope requirements to solve for increased revenue, improved Salesforce efficiency, and scalable growth. Attend and participate in forecast meetings supporting Sales Leadership in the weekly roll-up of their forecast. Provide strong recommendations for iterative process and workflow improvements in Salesforce CRM. Optimize the configuration and adoption of our Sales Organizations tech stack (Gong, SalesLoft, and Chili Piper) and provide support for documentation and training. Collaborate cross-functionally on go-to-market initiatives with other departments (Revenue Enablement, Marketing, Product, Sales). Partner with multiple business stakeholders (legal, finance, marketing) to roadmap and develop operational best practices. Serve as a subject matter expert on various Sales functions, teams, and processes. Prioritize and support ad hoc requests and troubleshooting. Other duties as required. What you bring 4-8 years of relevant experience in Sales Operations, Business Operations, or related experience 3+ years of experience working with Salesforce Lightning Experience with configuring and using sales technologies is a bonus (e.g., SalesLoft, Chili Piper, Gong, Outreach, Chorus, Leandata) Proficient knowledge of SFDC objects and object relationships (Salesforce Admin certification is a bonus but not required) Meticulous organization, high standards of accuracy, and strong attention to detail Experience with managing org-wide change High proficiency in Google Sheets or MS Excel Experience working with BI tools, analyzing data, and extracting insights Natural curiosity and drive to improve Experience with Enterprise segment Ability to learn quickly and adapt to new and changing systems/tools Proactive mindset, constantly thinking outside the box to employ creative solutions where appropriate Manage project components through their lifecycle, including ideation, build, release, and monitoring Demonstrate a keen interest in improving your craft by using AI What you will find here Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. Flexible time off policy, with an encouraged 20 days off per year. $2000 annual counseling benefit RRSP matching and RESP contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The full salary range for this role is $100,300 to $118,000 to $135,700 CAD. Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location. We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are separate salary bands for other regions based on local currency. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers Disclaimer: We only communicate with candidates through official @clio.com email addresses. #J-18808-Ljbffr