Job Title

Company Description This position is for our New MEGA STORE! Take your career to new heights at Structube! STRUCTUBE is the perfect workplace for fans of modern and contemporary interior design, furniture, and accessories. We foster an inspiring work environment where collaboration and camaraderie prevail, whether working in our stores or at our Head Office. Whats in it for you? A competitive salary; A group insurance program paid 100% by STRUCTUBE (Vision & Dental); A telemedicine and stress management program available from day one; Discounts at various merchants (gym, phone plans, etc.); A 25% discount on STRUCTUBEs regular priced items; Opportunity for growth and career advancement; An employee recognition program; And much more! Job Description Offer customers a place to voice their concerns and react in a professional and empathetic manner; Offer customers excellent service by providing them with information about our products, services, promotions, and availability; Resolve customer cases in a professional manner by gathering all necessary information and informing customers about different options and acceptable solutions; Stay up to date and informed about all of Structubes new products, promotions, and services; Build a good customer experience relationship with customers to increase customer retention; Work effectively with internal teams to ensure a positive customer experience; Process order pick-ups, exchanges, and returns. Qualifications Good interpersonal skills in a call center environment; Previous customer experience in handling returns; Able to solve problems, resourceful, and motivated; Good reading and writing skills; Ability to prioritize workload. Additional Information At STRUCTUBE , we believe in equal access to employment and the richness of the diversity of our employees! About us: Structube aims to offer its clients a wide range of modern, affordable home furniture! We help our customers rediscover their homes, one room at a time. With over 80 stores nationwide and over 700 employees, Structube has grown from a small family business to a thriving retailer brand. Join Structube and experience working with our ambitious, dynamic, and motivating team! Dream a space for them. Dream a career for you! #J-18808-Ljbffr