Overview Join to apply for the Floor Supervisor - Full-Time role at Tommy Hilfiger. TOMMY HILFIGER is one of the worlds most recognized global lifestyle brands. Since 1985, the brand has inspired consumers with a modern interpretation of Americana and accessible luxury. The Tommy Hilfiger brands include TOMMY HILFIGER and TOMMY JEANS, plus licensed product categories that extend the brand across generations, geographies, activities and occasions. The companys marketing taps into culture through the world of F.A.M.E.S. Major global campaigns and activations bring energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok). Job title Floor Supervisor - Full-Time Reports to: Store Manager Summary The Floor Supervisors primary function is to assist and support the Store and Assistant Manager in all aspects of the store, including personnel, product, merchandising and visual functions, business processes and results for the store. Assist management with recruiting, training and development of associates. Overall Responsibilities Direct and motivate the store team to provide service in accordance with the TH Customer Service program, generate sales and profit, minimize losses, and ensure the store is visually distinctive and impeccably maintained. Maximize associate productivity, ensure compliance and consistent execution of company standards and Policy & Procedures, and create a results-driven environment. Assist in the development of associates through feedback, coaching and training. Demonstrate effective written and verbal communication skills. Develop proficiency in all operational policies and procedures. Manage time and prioritize tasks. Managerial Responsibilities Maximize sales by ensuring the TH Customer Service program is executed to standard and that merchandise styles and sizes are well represented on the sales floor. Assist with training, developing and executing S.G.M. and TH Customer Service. Communicate statistical results and identify business needs. Communicate with the team at Take 5 meetings regarding individual sales performance and other KPIs such as UPT, conversion, store results, and product sales to help provide great service and achieve goals. Assist with training, monitoring and executing Direct Replenishment and Recovery processes. Recognize problems, analyze causes, and generate alternatives and solutions. Represent the TH image through personal and professional appearance. Operational Responsibilities Understand and comply with all company policy, procedures and operations. Receiving and processing shipments and transfers. Follow Inventory Shrinkage Improvement Program. Ensure the store has necessary tools and knowledge to use them effectively (supplies, resources, binders, posters, etc.). Maintain the highest level of security and safety awareness within the store. Store opening and closing. Able to lift a minimum of 40 pounds and stand for long periods of time. Leadership Responsibilities Work with store management to source the best talent through networking, recruitment, interviewing, hiring and orientation. Identify new hires who represent the TH Brand and image. Develop all associates to be knowledgeable in product and sales by communicating openly and constructively. Create energy, excitement and recognition around team and individual accomplishments. Participate in weekly management meetings and quarterly staff meetings with the Store Manager. Change schedules to meet the needs of the position, including night shifts, weekends and holidays. Demonstrate teamwork and lead by example within the store. Merchandising & Visual Responsibilities Make business decisions based on current sell-through strategies. Maintain elevated store presentation by training and overseeing standards defined by brand standards and company directives. Keep management informed of all merchandise and visual-related issues. Execute markdowns and re-merchandise as needed. Maintain store organization, fixtures, hardware, and general cleanliness. This job posting is for an existing vacancy. About PVH We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good as one team with one vision and one plan. Thats the Power of Us, thats the Power of PVH+. One of PVHs greatest strengths is our people. We aim to create a workplace where every individual is valued and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here. PVH Corp. or its subsidiary ('PVH') is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. PVH is committed to ensuring that all current and future PVH associates are compensated based on job-related factors such as skill, ability, educational background, work quality, experience and potential. Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Retail Apparel and Fashion #J-18808-Ljbffr
Job Title
Floor Supervisor - Full-Time