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Join to apply for the Keyholder role at Quantum Coffee Join to apply for the Keyholder role at Quantum Coffee Quantum Coffee is a meeting place, a community centre and a destination for quality coffee. Quantum Coffee employees work to anticipate and fulfill customer needs, ensuring a welcoming environment. As a Key Holder, you will work at various stations throughout the coffee bar, and will work with all others in the coffee bar during your scheduled shifts. The Key Holder reports to the Manager. Key Holder Responsibilities Use Point-Of-Sale (POS) system, cash handling and producing end of day sales reports Train, support and lead the team on the floor Provide coaching to team members as needed Go above and beyond to provide memorable experiences for our guests Executes store operations during scheduled shifts Organizes opening and closing duties as assigned. Follow Quantum Coffee operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all employees during each shift. Follow up with baristas during the shift to ensure the delivery of customer service for all customers. Follow health, safety and sanitation guidelines for all products Craft specialty coffee beverages and serve baked goods Communicate any issues or concerns in a timely manner with the Manager A positive attitude, a smile, a passion for coffee and the ability to multitask Skills & Abilities Able to direct the work of others Able to learn quickly Effective oral communication skills Able to work as part of a team Able to read situations and problem solve quickly Able to keep a calm demeanor during service Availability to work flexible shifts, including weekends and holidays. Physical Requirements Ability to stand/walk for the duration of a regular work shift, 6 - 8 hours Intermittent bending, kneeling and squatting Occasional carrying and lifting, up to 50lb Summary of Experience 1-2 years of barista experience Shift supervisor experience preferred Experience with TouchBistro point of sale is an asset. While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted. Quantum Coffee is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation. Seniority level Seniority level Entry level Employment type Employment type Part-time Job function Job function Sales and Business Development Industries Food & Beverages Referrals increase your chances of interviewing at Quantum Coffee by 2x Get notified about new Keyholder jobs in Toronto, Ontario, Canada . Assistant Manager, Events Operations and Services, F&B Customer Experience lead Assistant Manager Richmond Hill, Ontario, Canada 2 months ago Guest Service Supervisor - Radisson Blu Toronto Downtown The North Face: Store Manager - Yorkdale Retail Assistant Store Manager-TORONTO EATON CENTRE Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr