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Job Title


Gestionnaire, Performance des Franchises, Tim Hortons, Est du Canada


Company : Restaurant Brands International


Location : Dorval, Québec


Created : 2025-10-17


Job Type : Full Time


Job Description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees, and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Notre occasion: Restaurant Brands International est la recherche dun(e) grant(e) de la performance des franchises pour rejoindre notre quipe base Montral, Qubec. Relevant du chef de la franchise rgionale, le grant de la performance des franchises est un partenaire et un consultant cl pour nos restaurants. Le grant de la performance des franchises examine et analyse linformation oprationnelle, financire et commerciale du restaurant et travaille en collaboration avec les propritaires et les grants pour amliorer les rsultats globaux dans ces domaines tout en sassurant que les restaurants respectent les normes et les directives commerciales et oprationnelles. Le grant de la performance des franchises est le lien de communication principal entre Tim Hortons et les propritaires et grants de restaurant dans leur district. Rles et responsabilits: Agir titre de conseiller daffaires et daccompagnateur des propritaires et des grants sur tous les aspects de leurs restaurants (rsultats commerciaux et financiers, oprations efficaces, engagement des membres de lquipe, satisfaction des clients et fidlit). Examiner tous les rapports et audits dexploitation du restaurant, analyser linformation et dterminer les solutions appropries en collaboration avec les propritaires et les grants. Examiner le rendement financier, commercial et oprationnel des restaurants, trouver des occasions damliorer le rendement et travailler en collaboration avec les propritaires et les grants pour dvelopper des solutions pour amliorer le rendement. Effectuer rgulirement des examens financiers (tat des rsultats, bilan) avec les propritaires et les grants. Veiller ce que toutes les nouvelles initiatives (p.ex., lancements de produits, initiatives technologiques, amliorations des processus, programmes de marketing et de promotion, ouvertures et rnovations) soient bien mises en uvre afin de soutenir la croissance des ventes. tre un ambassadeur de la marque et des affaires TimHortons en tout temps. Comptences et habilets requises: Au moins 3 ans dexprience oprationnelle en gestion des profits et des pertes, de prfrence dans une entreprise de consommation ou de vente au dtail forte croissance. Diplme universitaire en administration des affaires, en service complet ou dans un domaine connexe. Solide sens des affaires et des finances et capacits de dveloppement des affaires. Capacit tablir et construire des relations efficaces et de travailler en collaboration avec les autres (propritaires, collgues) pour tablir et raliser les objectifs. Capacit danalyser et dinterprter linformation, de cerner les problmes et leurs causes et de faire preuve de jugement dans la prise de dcisions pour rsoudre les problmes. Capacit de communiquer clairement et efficacement sous diffrentes formes et avec diffrents publics. tre dispos se dplacer dans la rgion et tre flexible en matire dhoraire pour rpondre aux besoins oprationnels, y compris les soirs et les fins de semaine. Permis de conduire valide et dossier de conduite conforme aux directives provinciales. #LI-French Our Opportunity: Hiring Quebec Restaurant Brands International is looking for a Manager, Franchise Performance to join our team based in Montreal & surrounding areas. Reporting to the Area Franchise Lead, the Manager, Franchise Performance (MFP) is a key partner and consultant for our Restaurants. The MFP reviews and analyzes Restaurant operating, financial, and business information and works collaboratively with Owners and Managers to improve overall results in these areas while ensuring Restaurants meet business and operating standards and guidelines. The MFP is the primary communication link between TDL and the Restaurant Owners and Managers within his/her district. Roles and Responsibilities: Acts as a business consultant and coach to Owners and Managers on all aspects of their restaurants (business and financial results, effective operations, Team Member engagement, Guest satisfaction and loyalty) Reviews all Restaurant Operating reports and audits, analyzes the information and determines appropriate solutions in collaboration with Owners and Managers Reviews Restaurants financial, business and operating performance, finds opportunities to improve performance, and works collaboratively with Owners and Managers to develop solutions to strengthen performance Conducts regular financial (P&L, Balance Sheet) reviews with Owners and Managers Ensures all new initiatives (e.g. product launches, technology initiatives, process improvements, marketing and promotional programs and openings and renovations) are well implemented in order to support sales growth Is a Tim Hortons Brand/Business Ambassador at all time Required Qualifications and Skills: 3+ years operational experience with P&L responsibility, preferably multi-unit experience in a national, franchise, high growth consumer or retail-based business University degree in business, hospitality or a related field Strong business and financial acumen and business development capabilities Ability to establish and build effective relationships and to work collaboratively with others (Owners, Colleagues) to set and achieve goals Ability to analyze and interpret information, identify issues and their causes, and use good judgment in making decisions to resolve issues Ability to communicate clearly and effectively in different forms and with different audiences Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends. Valid driver's license and driving record within provincial guidelines. Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request. #J-18808-Ljbffr