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Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each others successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. Who we are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience. We offer: Work-life harmony with access to an award-winning holistic wellness program, Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay-for-performance and best-in-class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more. Join our growing team where everyone belongs! What You Will Do Full investigation, evaluation, analysis, negotiation and settlement of automobile claims for repairable vehicles from start to end of claim cycle Conduct claim investigations via appropriate communication channels Coordinates, consults, negotiates and collaborates with appraisers, body shops, third party insurers and vendors Determine coverage, evaluate liability, subrogation exposure and potential Review and analyze losses to ensure files meet the guideline criteria and determine proper kind of loss Maintain adequate reserves based on exposure and authority level Who Are You Post-secondary education completion 1-5 years prior claims handling experience coupled with 2-3 years customer service experience Excellent communication skills both written and oral Excellent organizational skills Superior customer service and interpersonal skills #LI-Hybrid #LI-SS1 Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment. #J-18808-Ljbffr