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Overview 4 days ago Be among the first 25 applicants Status: Temporary, Full-Time Term: September 2025 September 2026 Work Location: Hybrid, Vancouver B.C. (a mandatory minimum of 2 days in office) Who We Are The British Columbia College of Nurses & Midwives (BCCNM) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable. As western Canadas largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect the communities we serve and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make. BCCNMs commitment to Indigenous Specific Anti-Racism BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada, BCCNM has the opportunity to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism, and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist, and to support the health professionals we regulate to do the same. What We Offer You We are recognized as one of BCs Top Employers. Were creating a workplace where flexibility, equity, growth, and connection are part of how we work. We offer hybrid options, meaningful employee engagement, commitment to reconciliation, and opportunities that matter. You will be part of a team contributing to our mandate of protecting the public in a collaborative, respectful, professional environment. Starting base salary: $77,944 - $85,489 annually, depending on qualifications and experience. You will progress through a wider salary range as you develop knowledge and competencies for the role. In addition, we offer a generous vacation and extended benefits package: 100% employer-paid health and dental benefits, participation in BCs Municipal Pension Plan after 1 year of employment, professional development support, and an employee assistance program with a fitness allowance. Flexible hybrid work is available. The position is located in Vancouver with remote work up to 3 days/week. Our office observes 11 statutory holidays in BC, plus Easter Monday and Boxing Day. What Youll Be Doing The Technical Writer is responsible for creating, maintaining, and managing high-quality documentation to support the successful implementation of Business Transformation (BT) Core Regulatory Transformation (CRT) CRM implementation. The role ensures all new systems, processes, and configurations delivered by BT initiatives are documented for operational, compliance, and training purposes. This includes collaborating with IT, business units, Organizational Change Management (OCM), and Learning & Development to create clear materials for diverse audiences. Scope and Complexity The Technical Writer operates within the IT Architecture team and partners with project teams, subject matter experts, and external partners to document solutions. The role requires translating complex technical concepts and regulatory requirements into clear, user-friendly content, supporting knowledge transfer, audit readiness, and operational sustainability, while balancing multiple deliverables in a dynamic environment. Key Responsibilities Plan, design, write, edit, and maintain high-quality technical documentation to support CRM implementation, ensuring accuracy, consistency, and accessibility. Produce a variety of documentation types including, but not limited to: Architecture documentation: diagrams and narratives of system architecture, workflows, components, and integration points. Data model documentation: data dictionaries, ER diagrams, and explanations of data flows and relationships. API documentation: specifications, examples, and guidelines for using system APIs, including authentication, endpoints, and error handling. User manuals and guides: instructional materials, FAQs, and reference guides for administrators and registrants. Product manuals: end-to-end descriptions of new systems or modules, including capabilities, limitations, and maintenance procedures. Release notes: summaries of enhancements, bug fixes, and known issues for each deployment cycle. Develop and maintain documentation templates, style guides, and terminology glossaries to ensure consistency and compliance with standards. Collaborate with IT architects, developers, analysts, data engineers, and business SMEs to gather and refine information. Participate in design and review meetings to stay current with project developments and identify documentation needs. Translate complex concepts into clear content for diverse audiences. Work with OCM and Learning & Development to create training materials for BT-delivered systems. Develop visual aids such as diagrams and process maps to supplement written documentation. Manage a centralized documentation repository with version control and searchability. Support knowledge transfer and operational readiness by documenting lessons learned, FAQs, and support processes. Commitment to ongoing learning related to Indigenous cultural safety and humility and addressing Indigenous-specific racism in BCs health care system. Your Education & Skills Bachelors degree in Communications, Information Technology, or related field; additional education in Technical Writing or equivalent experience. 35 years of experience in technical writing, preferably in IT, healthcare, or regulated industries. Experience supporting large-scale transformation or systems implementation projects preferred. Exceptional written and verbal communication, with attention to detail and clarity. Strong ability to grasp complex technical concepts quickly. Familiarity with IT systems and platforms (e.g., Microsoft 365, Dynamics 365) is an asset. Proficiency with documentation tools, CMS, and version control. Ability to collaborate across teams and manage competing priorities. Knowledge of documentation standards in compliance-driven environments. Strong organizational and time management skills in a fast-paced setting. Understanding of equity, diversity, inclusion, and cultural humility in health care is an asset. How To Apply If you are interested in this position, apply online by 11:59pm on September 26, 2025. This opportunity remains posted until filled; priority consideration will be given to those who apply by the deadline. For more information or to see other opportunities, visit Careers at BCCNM. Collection Notice To apply, you need to create an online account with BCCNM and provide personal information. The BC College of Nurses and Midwives collects your personal information for creating your online account and for recruiting, evaluating, and selecting employees. The legal authority for collecting this information is under section 26 of BCs Freedom of Information and Protection of Privacy Act. If you have questions, contact . Please note : BCCNM no longer requires staff, contractors, board and committee members, and volunteers to provide an attestation of vaccination related to Covid-19. In the event of a Public Health Order, the College will comply with directives to ensure safety. Additional Seniority level: Mid-Senior level Employment type: Full-time Job function: Marketing, Public Relations, and Writing/Editing Industries: Public Safety #J-18808-Ljbffr