Job Title

Employer Industry: Customer Service Solutions Why consider this job opportunity: Salary up to $25 per hour, including performance-based incentives Opportunity for career advancement, with 80% of managers promoted from within Work remotely from the comfort of your home Comprehensive benefits package including medical, dental, and vision insurance Paid training and lucrative employee referral bonuses Engaging company culture with celebrations and events that promote diversity and inclusion What to Expect (Job Responsibilities): Provide inbound customer support using a call flow guide in the customers preferred language Assist customers in resolving basic technical issues Track, document, and retrieve information in databases Maintain broad knowledge of client products and/or services Deliver expert customer experiences with a positive attitude What is Required (Qualifications): Must speak both French and English fluently Minimum of 1 year of customer service experience High school diploma or GED required Ability to work in a quiet, distraction-free environment Strong computer navigation skills and knowledge of PCs How to Stand Out (Preferred Qualifications): Familiarity with iOS and/or MacOS, or comparable technology Eagerness to learn new technologies and adapt to fast-paced environments Previous experience in a remote work setting #J-18808-Ljbffr