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Overview Join to apply for the Service Technician II role at All Weather at Home . This is the Calgary Service department role, focused on on-site service calls and customer experience. Responsibilities Customer Communication & Negotiations Engage with customers to negotiate cost allocation for damaged products and maintain positive relationships. Address customer concerns and suggest solutions to ensure satisfaction while representing the company's best interests. Outcome: Satisfied customers and fair allocation of costs. Inspection, Troubleshooting & Repairs General Service Technician: Assess and repair damaged installations/products; order replacements if necessary. Lock-Out Service Technician: Inspect homes pre-possession, identify deficiencies, and provide reports recommending corrective actions. Glazer Service Technician: Replace glass on-site, including handling heavy products and working on scaffolds. Outcome: Properly installed, defect-free products and homes ready for possession. Scheduling & Documentation Plan daily service runs, minimize travel and maximize efficiency. Maintain service vehicle and ensure thorough, accurate repair documentation. Outcome: Well-organized itineraries, punctual repairs, and precise paperwork. Supervision & Training Train and supervise junior Service Technicians by delegating tasks and monitoring progress. Outcome: Skilled employees prepared to take on expanded responsibilities. Are you built for this? We hire as much for attitude as we do for experience, because who you are is just as important as what you can do. Heres who and what were looking for. Post secondary from a skilled trade or construction background is an asset Technician experience with some product knowledge preferred Warehouse, manufacturing, and/or construction industry experience an asset Experience using hand and power tools Customer Service experience Mechanical aptitude Good communication skills (written and verbal) Innovative and Problem Solving Mechanically inclined and able to work on scaffolding at heights over 12 feet Must be able to lift at least 50lbs Must be physically fit to perform heavy lifting of glass Must be a team player and able to work with minimal supervision Flexible and adaptable in any situation Position will require working overtime and short notice Travel may be required Must have a valid Class 5 Drivers License and clean Drivers Abstract Must pass pre-employment Drug & Alcohol Testing Whats in it for you? Our story: It all began in 1978 in Edmonton, Alberta when a farmer, a salesman and a railroader created All Weather Windows. More than 45 years later, weve grown into a group of companies serving residential and commercial customers across Western Canada. We make premium products on home soil, designed and tested for Canadas harshest weather conditions. Our purpose to Never Stop Building reflects our people, as were always striving and always looking for fellow builders. Diverse by design: Were a diverse company with many languages spoken and an open door to newcomers. Were committed to diversity, equity and inclusion, and to enabling everyone to bring their best and full selves to work. A culture of connection and care: We value wellness and offer programs to support the whole person. Were committed to positively impacting careers, lives and communities across Canada and giving back in key areas. A culture of impact: We encourage all levels to speak up, contribute ideas and help shape our work and careers. Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Building Materials Location: Calgary, Alberta, Canada #J-18808-Ljbffr