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Job Title


Product Specialist


Company : Syneos Health Commercial Solutions


Location : Markham, York Region


Created : 2025-10-17


Job Type : Full Time


Job Description

Overview Join to apply for the Product Specialist role at Syneos Health Commercial Solutions . Description summary and role context are provided in the original posting. The successful candidate will support the launch of a new product across Canada in the insomnia market, engage with GP/FM and specialists (primarily psychiatry), build relationships with external experts and prioritized stakeholders, and develop deep product and market knowledge to support patients with insomnia. Job Responsibilities Develop a comprehensive and effective integrated cross-functional (i.e. sales, medical, etc.) territory business plan aimed at achieving and exceeding annual goals established by commercial leadership Understand how to leverage systems and omni-channel options to apply the full suite of Syneos capabilities to personalize and engage with customers in both face-to-face and virtual environments, enabling excellent customer experience and confidence to prescribe medications for appropriate patients Develop strong customer relationships and create value for the HCP practice by better understanding the patient journey and customer needs Act as an advocate for insomnia patients and communicate priorities and solutions needed for organizational investment Serve as a resource/consultant to customers and staff regarding access to insomnia therapy, product, and guidelines Coordinate learning activities within the territory based on HCP needs and ensure timely follow-up to gather feedback Promote portfolio within approved labeling in a comprehensive, fair, and ethical manner consistent with industry guidelines Communicate territory activity accurately and in a timely manner as directed by management Provide feedback and collaborate with sales colleagues, commercial leadership, marketing, and other internal departments about changing environment and results Successfully complete all training classes Manage territory activity and administrative duties as directed by management Manage efforts within the assigned promotional budget Attend medical congresses and society meetings as needed Proficient in both virtual and live customer engagements Minimal overnight travel as indicated by business needs Additional responsibilities as assigned Qualification Requirements Bachelors Degree from an accredited institution required. Preferred degree in Science or Business. Strong ability to identify and understand the patient journey and HCP adoption journey Minimum 2+ years life science sales experience Experience in psych / CNS / Sleep Disorders is an asset Experience in sales / education discussions with specialists preferred Recent experience with product launches preferred Strong track record of sales success Strong digital marketing aptitude Strong interpersonal, presentation, and communication skills Ability to work effectively and collaborate within cross-functional teams, utilizing resources to achieve business goals Strong drive for superior results Strong analytical skills Experience using omni-channel tools in moving HCP perceptions and attitudes Local and national travel required for this position Valid Drivers License Must be able to perform all responsibilities of the position Must live within territory or within territory boundaries At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesnt align perfectly, we encourage you to apply anyway. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, youre empowered to succeed with the support, resources, and autonomy that you need. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients lives around the world. Work Here Matters Everywhere | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Certain local governments or Syneos Health customers may have vaccine requirements that apply to some employees. These employees may be required to submit proof of vaccination and maintain compliance with these requirements. At Syneos Health, we believe in providing an environment in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. Benefits for this position include a competitive compensation package, health benefits, 401k with company match, eligibility for an Employee Stock Purchase Plan, and flexible PTO and sick time. Paid sick time eligibility may vary depending on location. 400001085 #J-18808-Ljbffr