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Overview Join to apply for the Service Advisor role at AutoCanada Base pay range: CA$20,000.00/yr - CA$50,000.00/yr Location: Guelph, ON Dealership: Guelph Hyundai Classification: Full-Time, Immediate Hire About the Company Guelph Hyundai is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success. Our dealership team members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Responsibilities Estimating the cost and time needed for a wide range of repairs. Welcoming customers and discussing their needs. Answering customer inquiries, either in person or on the phone. Developing repair estimates by considering the cost of materials, supplies, and labor. Preparing repair orders by detailing the vehicles problems or symptoms. Connecting customers to the right auto technician. Test-driving vehicles to confirm the repairs meet customer expectations. Maintaining automotive records by tracking problems and corrective actions. Qualifications Minimum of 2-year dealership experience in a Service Advisor role. CDK experience is an asset. Automotive knowledge and proven ability to provide an exceptional customer experience. Ability to set and achieve targeted goals; thrives in a fast-paced environment with many priorities. Strong communication and interpersonal skills; able to remain calm when customers or situations are challenging. Excellent organization and follow-up skills; experience with technology. Perks Competitive compensation and benefits package Employee Vehicle Purchase & Service Plans Employee and Family Assistance Programs Company-wide appreciation events and contests Professional development and opportunities to grow your career Equal Opportunity Statement We strive to create a workplace that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, AutoCanada does not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. We are committed to providing reasonable accommodations during the recruitment process. If you need accommodations, please inform your recruiter. If you think youre a good fit, apply now through our website at We thank all applicants for their interest; however, only those selected for an interview will be contacted. Referrals increase your chances of interviewing at AutoCanada by 2x. Additional information Seniority level: Associate Employment type: Full-time Job function: Other Industry: Motor Vehicle Manufacturing Instagram Facebook LinkedIn #J-18808-Ljbffr