Job Title

Overview Holt Renfrew offers you an inspiring, fashiondriven environment with opportunities to learn and grow. From our partnerships with iconic luxury brands to commitments to corporate social responsibility, you will be inspired every day. The company provides competitive total compensation, a generous employee discount, pension, health & dental benefits, tuition assistance, and continuous learning and development. Responsibilities Consistently deliver extraordinary service to all customers Exceed all sales and service personal goals and targets Exceed all sales and service brand goals and targets Build a loyal personal client base by acquiring new customers, developing existing clients, and retaining loyal clients Share expert level product knowledge with the entire store selling team Maintain solid relationships with buyers, vendors, and the selling manager Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars Perform floor recovery, visual merchandising, price changes, and related sales support tasks Communicate regularly with personal clients through phone, mail, and electronic methods regarding instore events, merchandise requests, sales followup, birthdays, etc. Resolve all customer service issues and partner with selling management on any issues outside of guidelines Comply with all Health & Safety policies and requirements Perform other duties, as assigned The ideal candidate High school diploma Proven ability to exceed sales targets Highly collaborative; works well in a teamoriented environment Able to work in a fastpaced environment requiring multitasking with minimal supervision Able to work a flexible schedule including nights, weekends, and holidays Minimum of two or more years experience in a commissionbased sales environment Prior retail sales experience as a product specialist in a luxury environment preferred Entrepreneurial, competitive, selfconfident, and selfmotivated Fully bilingual in French and English The measures of success Contribution to financial objectives Individual objectives linked to the achievement of department goals Feedback from internal and external clients Equal opportunity statement Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs. Hiring and compensation details Hiring Range / chelle salariale lembauche: $17.85 - $20.00 per hour. This role is also eligible for commission in addition to base pay. Final compensation will be based on the candidates unique skills, expertise, and assessed contributions to the role after the interview process. The stated range is the starting range; offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation with a comprehensive benefits package, pension matching, incentives, contests, and our employee discount. #J-18808-Ljbffr