Job Title

Overview Licensed Team Lead-Brampton, ON - LensCrafters. Join to apply for the Licensed Team Lead-Brampton,ON-LensCrafters role at LensCrafters. General Function The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results. Major Duties And Responsibilities While working in Retail: Ensure the LensCrafters team provides unsurpassed Customer Service; Proactive & solution driven, accurate execution & product knowledge; Assists customers with selections, provides recommendations, assists sales associates; Serves as a responsible alternate store key holder Under current & valid state Opticianry license: provide expertise & product knowledge on lens choices based on the patients vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, performs accurate digital measurements While working in Lab, if applicable: Custom fits glasses & precisely place prescription in lenses; Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology; Ensures finished eyewear meets optical standards & customer requirements; Creates a safe working environment for all, demonstrates safe work practices; Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems Basic Qualifications HS diploma/GED Current & valid state Opticianry license Strong optical & retail experience Knowledge of current optical theory & merchandise Strong communicator & listener Strong inter-personal skills Strong basic math skills Sales skills Problem solving ability Familiarity with cash register, computers & calculators Leadership & training experience Edging & mounting experience Basic optics knowledge & optical measurement experience Preferred Qualifications State licensure (if applicable) &/or ABO Certification in non-licensed states LensCrafters Final Eyewear Inspector Certification LensCrafters Quality, Fitting & Adjusting Program Optical machinery/instruments experience Customer service experience AccuFit Digital Measurement System certification Knowledge of current store merchandise & lens options Compensation & Benefits Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Legal & Accessibility EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. Location & Job Type Location: Brampton, ON Employment type: Full-time Job function: Information Technology Industries: Marketing Services and Retail #J-18808-Ljbffr