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Overview Job Title: People Operations Business Partner Department: T&W CST Location: Gatineau, Canada Level: P3 Company Overview: Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. For more information, please visit Position Summary: Under the direction of the T&W Vice President of People Operations, the People Operations Business Partner (POBP) supports the entire T&W people operations function. The POBP will support the alignment of business objectives with people operation goals to drive employee programs and engagement. Responsibilities include but are not limited to onboarding, employee relations, administrative responsibilities, legal compliance, people development, benefit administration, leave of absence coordination, training, and performance management. The successful candidate will be a strong communicator, who exercises good judgment, takes ownership of site activities, and who is authentic and instills trust in others. Responsibilities Works alongside and provides support to all management on employee relations issues including coaching managers on how to write reviews and provide constructive feedback, advisement of employee leave and accommodation requests, and other employee relation issues that may occur. Partners with managers on employee terminations, grievances, and other performance or policy concerns, working closely with the Director of People Operations. Coach and counsel employees and managers through mediation and conflict resolution. Administer annual performance review process by providing communication to management/employees and driving the project to completion. Coordinate, communicate, and assist in annual open enrollment process. Provide support to employees for any leave of absence/FMLA requests by ensuring appropriate paperwork and answering any questions. Maintain HRIS Database by data entry new hires/contractors (outside of e-onboarding), update data, and create reports, as needed. Reviews and submits all invoices to finance for payment. Generate department reports, activity updates and metrics for management team. Ensure legal compliance is maintained with all applicable laws in relation to Affirmative Action, E-Verify, Veterans & Disability, FLSA / Wage & Hour, Workers Compensation and FMLA, including posting of required documents. Assist in the development and maintenance of the company Affirmative Action program, prepare necessary EEO, VETS and other legally required government reports. Provide input in the development of employee policies and procedures and other employee manuals. Conduct activities in manner which will enable the company to accomplish its objectives through an efficient work force with good morale. Actively engage with employees and managers where appropriate, serving as a credible and capable People Operations resource. Partner and participate with People Operations team on the delivery of key initiatives. Conduct exit interviews and compile associated data; identify trends and suggest potential mitigations. Maintain a positive work environment and corporate culture by professional and courteous conduct and communications with others, both internal and external. Perform other similar related tasks as assigned to support the People Operations team and Comtech facilities. Assists with on-site interviews, including greeting candidates, answering questions and providing tours (if applicable). Requirements Experience in influencing without authority and stakeholder management. Excellent verbal and written communication skills. Excellent interpersonal and conflict resolution skills. Excellent organizational skills and attention to detail. Analytical skills and ability to identify trends. Ability to stay poised under pressure and demonstrate strong judgement. Proficient in multi-tasking and detail orientation. Highly collaborative and self-motivated. Ability to work in a fast-paced environment. Proficient with Microsoft Office Suite or related software. Ability to build trust; honest, ethical and dependable with a deep level of empathy and emotional intelligence. Understanding of, sensitivity to, and respect for diverse backgrounds, perspectives, experiences and identities of staff. Deep personal commitment to equity, inclusion, and fairness. Works well autonomously and as part of a group, demonstrating ownership of people, culture and activities of People Operations facilities. Skills Bi-lingual speaking both English and French A minimum of 3-5 years in the human resources field, including three years in a Generalist/Business Partner role. SHRM-CP or PHR certificate is a plus Required to work onsite a minimum of three days a week Flexibility of hours to provide support on off business hours as required Experience with ADP WFN is a plus Prior experience in an engineering environment is preferred Ability to travel on occasion Education Bachelors Degree in Human Resources, Business Administration or related field Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law. Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Technology, Information and Internet Referrals increase your chances of interviewing at Comtech Telecommunications Corp. by 2x Sign in to set job alerts for Human Resources Business Partner roles. Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr