Job Title

Note: Non-refundable; language is kept as provided. The final description below removes disallowed HTML while preserving meaning. Description du poste Description du poste: Nos techniciens de service sur le terrain ont une possibilit unique de mettre profit leur exprience technique en collaborant avec des professionnels de la sant et en dirigeant des initiatives techniques dans le domaine de la technologie des dispositifs mdicaux. Vous serez responsable de diriger une quipe charge dinstaller, de mettre jour, deffectuer la maintenance prventive et dautres services ncessaires pour les dispositifs mdicaux, notamment les pompes perfusion et les batteries dans les hpitaux des tats-Unis, tout en offrant un service client exceptionnel. Cest une excellente occasion pour vous de dvelopper vos comptences techniques dans lindustrie des dispositifs mdicaux! Il sagit dun poste de dplacement 100% : dplacements locaux, rgionaux et nationaux requis. Assurer une communication continue et un soutien la clientle au personnel hospitalier sur place. Assurer lorganisation, tester et mettre jour les dispositifs mdicaux, installer et configurer le matriel, les logiciels et les produits rseau. Effectuer des contrles de routine et enregistrer les donnes des tests de produits aprs linstallation et la configuration. Documenter et soumettre des donnes quotidiennes tout en maintenant des normes leves de documentation de qualit de support produit. Engagement temps plein ncessitant des dplacements locaux, rgionaux et nationaux. Horaire bas sur des affectations avec un engagement de 40 heures par semaine et des heures supplmentaires au besoin. Accomplir dautres tches la discrtion de la direction. Exigences du poste: Diplme dassoci, ou programmes de formation militaire quivalents, ou exprience quivalente en service sur le terrain biomdical ou technique (1+ anne dexprience). Solides comptences informatiques avec la capacit de rsoudre les problmes de configuration de projet, les problmes techniques et les cltures distance dans plusieurs programmes logiciels. Un sens des affaires professionnel et des comptences en communication efficaces sont requis. Personne motive capable de travailler de manire autonome ou en collaboration au sein dune quipe, requise. Solides comptences en gestion du temps et en organisation pour garantir lachvement temps des tches du projet. Un permis de conduire valide et sans restriction ainsi quun vhicule personnel pour les tches locales lies au travail sont requis. Capacit rester en position assise et debout pendant de longues priodes et soulever jusqu 70 livres, requise. Capacit satisfaire aux exigences daccrditation des fournisseurs hospitaliers, la fourniture dune preuve du statut vaccinal est requise. Doit avoir un vhicule personnel en bon tat de marche pour les dplacements locaux. Doit rsider 45 minutes 1 heure dun aroport international ou principal. Les candidats rsidant moins de 48 km (30 miles) dun aroport principal sont privilgis. Dplacements hebdomadaires requis. Qualifications utiles: Exprience dans des rles de technicien biomdical, de rseautage, militaire ou sur le terrain. Exprience de travail dans un rle technique au sein dun environnement de soins de sant. Solides comptences informatiques et aisance dans le dpannage des applications Microsoft Office, notamment Outlook, Excel, Word et OneNote, etc. IQVIA Commercial Field Solutions adopte une approche visant aider ses clients faire progresser les soins de sant dans cet environnement exigeant et en volution rapide. Nous aidons nos clients acclrer leurs rsultats, amliorer les rsultats pour les patients et gnrer de nouvelles possibilits. IQVIA est fire d'tre un employeur souscrivant au principe de lgalit daccs lemploi. Nous ne pratiquons aucune discrimination fonde sur la race, la couleur, la religion, le sexe, lorientation sexuelle, lidentit de genre, lorigine nationale, le handicap, lge, ltat matrimonial ou tout autre statut protg par la loi applicable. Des accommodements pour les candidats handicaps sont disponibles toutes les tapes du processus de recrutement sur demande. Si vous avez un handicap qui ncessite une mesure dadaptation, nous vous encourageons divulguer cela lors du processus de recrutement afin quIQVIA puisse vous accommoder de manire approprie. Vous devrez soutenir, assurer la liaison avec et/ou travailler avec des clients et/ou fournisseurs IQVIA partout au Canada et travers le monde. Par consquent, une connaissance fonctionnelle de langlais, tant lcrit qu loral, est ncessaire lexercice des fonctions de ce poste. Comme nos quipes de recrutement sont mondiales, veuillez soumettre votre CV en anglais et en franais. [ENGLISH] IQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete. You will be required to support, liaise with and/or work with IQVIA customers and/or suppliers across Canada and around the world therefore, a functional knowledge of English, both written and spoken, is necessary to perform the duties of this position. As our hiring teams are global, please submit your resume in both English and French. Position Description: Our Field Service Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating, completing preventative maintenance and other services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry! This is a 100% travel position. Local, Regional and National travel required. Provide ongoing communication and customer support to on-site hospital staff. Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products. Conduct routine checks and records data from product tests after installation and configuration. Document and submit daily data while maintaining high standards of product support quality documentation. Full-time commitment requiring travel locally, regionally, and nationally. Assignment-based schedule with 40 hours commitment per week and overtime as needed. Complete other duties at the discretion of management. Job Requirements: Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience (1+ years field experience). Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs. Professional business acumen and effective communication skills required. Self-motivated individual who can work independently or collaboratively within a team, required. Strong time management and organizational skills to ensure on-time completion of project assignments. An active and unrestricted driver license, and a personal vehicle for local work-related assignments are both required. Ability to sit and stand for long periods of time and lift up to 70 pounds, required. Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required. Must have personal vehicle in good running condition for local travel assignments Must be within 45 minutes - 1 hour of INTERNATIONAL or MAJOR AIRPORT. Candidates within 30 miles of major airport preferred. Weekly travel required. Beneficial Qualifications: Background in biomedical, networking, military, or field-based technician roles. Experience working in a technical role within a healthcare environment. Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc. IQVIA Commercial Field Solutions takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. IQVIA is proud to be an equal opportunity employer and we are committed to creating a diverse and inclusive environment. We do not discriminate on the basis of any applicable prohibited ground of discrimination, including but not limited to race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, or disability. Accommodations for applicants with disabilities are available at all stages of the recruitment process upon request. If you have a disability that requires an accommodation, we encourage you to contact our Talent Acquisition Team at so that IQVIA can support your participation in the recruitment process. Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision-making. #J-18808-Ljbffr