Job Title

Director, Hospitality and Culinary Services Covenant Care + Covenant Living Support Office, Edmonton, Alberta, Canada Job Description Posted Monday, February 24, 2025 at 9:00 AM | Expires Tuesday, March 11, 2025 at 7:59 AM About the Organization: We believe caring for seniors is a calling that begins with a deep desire to create an environment where the people in our care can healbody, mind, and soulthrough the compassionate care and presence of their families and an interdisciplinary team of caregivers. We are team members with the heart and courage to contribute to fostering a caring community: a home where people requiring specialized care can experience comfort and belonging and a collaborative workplace where staff experience fulfillment. Position Summary: Reporting to the President, the Director, Hospitality and Culinary Services will also have accountabilities to the Senior Director of Operations. The successful candidate will lead strategic initiatives which include enhancing our hospitality, culinary, and housekeeping services. Responsible for overseeing contracted service providers, you will collaboratively lead in-house teams and ensure operational excellence across all hospitality functions. You will support the President in developing and executing new strategic initiatives to fulfill the mission, vision and values. As a member of the Senior Leadership Team (SLT), you are a self-starter with strong business acumen, a passion for delivering exceptional service experience, and have a proven track record of building strategic partnerships to drive continuous improvement. Primary Roles and Responsibilities: Model the organizations mission, vision, and values, consistently representing Covenant professionally and positively. Collaborate effectively as a professional team player, supporting the achievement of Covenants mission, vision, and values. Engage and mobilize teams to fulfill Covenants mission, vision, values, and strategic objectives. Strategic Support: Collaborate with the President and Senior Operation Officer to develop and execute new initiatives that support the organization's mission, vision, and values. Hospitality Leadership: Drive a culture of hospitality excellence, ensuring a warm, welcoming, and service-oriented environment. Culinary & Housekeeping Oversight: Manage both contracted providers and in-house teams, ensuring high-quality dining and housekeeping services that meet and exceed expectations. Operational Management: Implement efficient systems, processes, and best practices to optimize service delivery, cost control, and resource allocation. Innovation & Continuous Improvement: Identify opportunities to enhance guest experiences, streamline operations, and introduce innovative solutions. Partnerships: Build and maintain strong relationships with vendors, contractors, and internal stakeholders to enhance service quality and operational efficiency. Measure goals toward success and provide regular reports on progress. Monitor the effectiveness and efficiency of projects with respect to costs, quality, safety, staffing and budgetary control. Qualifications: Formal education in either hospitality services, culinary services, business and environmental services Advanced professional designation and education preferred. Equivalent education/related experience will be considered. Experience: Multi-site proven leadership within senior/continuing care (Independent Living, Supportive Living, Long term care) or hospitality industry. Successfully lead projects that involved major change and multiple stakeholders. Successfully lead projects that required business acumen and an entrepreneurial mindset. Must have a valid Driver's License and access to a vehicle in order to travel within Alberta year-round. Please Note: Covenant Care/Living is part of the Covenant family, which has been offering health care services and programs in Alberta for over 155 years. We are a not-for-profit organization rooted in a mission to embrace and journey with people at all stages of their life, offering compassionate, dignified, person-centred care. We welcome all qualified candidates to apply. Covenant Care/Living offers a competitive compensation and benefits package. We encourage all applicants to review and enjoy our website at . All employees must provide a criminal records check, not older than 6 months ahead of your employment commencement date. The CRC screening process is taking much longer than typical and that commencing the process in advance is advisable. Covenant Care/Living is committed to an inclusive work environment and encourages all qualified individuals to apply. We thank you in advance for applying with Covenant Care/Living; however, only those candidates selected for an interview will be contacted. #J-18808-Ljbffr