Job Title

Overview Wesco Abbotsford, British Columbia, Canada Inside Sales Supervisor - (Electrical/ Construction - OEM) Base pay range: $81,060.00/yr - $101,325.00/yr Job Description As the Supervisor - Inside Sales, you will assist branch management in the formulation of sales strategies and execute plans and budgets to grow accounts, margin, and recruit new customers. You will provide leadership to assigned staff to meet and optimize established levels of business performance objectives, service, productivity, and quality. You will maintain positive employee morale while servicing customer base in an economical way. Responsibilities Provides immediate supervision of inside sales and counter personnel. Coaches and mentors inside and counter staff on order entry, quotations, margin enhancement, problem solving, and communication etiquette. Takes leadership and direction from branch management and communicates to employees. Assists with team workload distribution. Verifies attendance records, provides input on hiring matters, assists with performance appraisals, takes direction on training and development of staff, and assists with disciplinary actions. Analyzes trends and provides input on branch action plans to correct issues, improve service, and optimize productivity. Serves as liaison with suppliers for return authorizations. Directs credit management in extension of credit and collection of accounts receivable claims and deductions. Provides and organizes product training for team and vendors. Qualifications High School Degree or equivalent required; Bachelors Degree preferred 5+ years required of inside sales experience Knowledge of business and management principles, including strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources Knowledge of customer service principles and processes Administrative and clerical procedures and systems such as word processing, managing files and records Strong verbal, written, analytical, persuasion and interpersonal skills Excellent communication and computer skills Effective time management Demonstrate teamwork, leadership, and flexibility 2 years preferred of sales supervision and department site P&L 3 years of electrical experience preferred Ability to travel 0% - 25% Compensation Details Annually: $81,060 - $101,325. This amount is a reasonable estimate and may vary based on location, education, experience, qualifications, and other factors. Eligible positions may include bonus or sales compensation plans, equity, and other forms of compensation as part of total rewards. Wesco offers benefits such as paid time off and health insurance; see benefits information for details. About Wesco Wesco is a leading provider of business-to-business distribution, logistics services, and supply chain solutions, with a focus on building, connecting, powering, and protecting the world. Wesco values teamwork, respect, and opportunities for all employees. Learn more about Working at Wesco and apply online today. Wesco was founded in 1922 and is headquartered in Pittsburgh, PA. Wesco is an Equal Opportunity Employer. US applicants only. Los Angeles County Fair Chance Ordinance and California Fair Chance Act may apply to certain candidates. Seniority level Mid-Senior level Employment type Full-time Industry Wholesale #J-18808-Ljbffr