Job Title

Senior Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided) Senior Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided) at Agoda We are seeking a Senior UX Researcher with strong quantitative methods to drive user-centered product decisions. This role requires end-to-end research leadership, collaboration with cross-functional teams, and the ability to translate complex data into actionable insights. About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Responsibilities Conducts research end-to-end for high impact, leading stakeholders to optimal collaboration with research goals Initiates research efforts aligned with Product Vertical goals, with a well-informed understanding of the business Formulates programmes of study and knowledge-sharing relevant to strategic objectives Leads projects in collaboration with other stakeholders Assesses pros and cons of various research methodologies and mentors others in techniques and tools Describe user problems and business opportunities to stakeholders using quantitative and qualitative data Demonstrates critical thinking beyond business requests; communicates insights effectively Speaks fluently to business, product teams, designers, engineers, and other stakeholders in English Enjoys collaborative work in a data-driven and creative environment Qualifications Masters Degree or PhD or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or related field 10+ years of relevant experience in consumer-facing business domains Expert in quantitative research (log analysis, internal metrics triangulation, survey design, sampling, crosstabs, statistical concepts, etc.) Experience with qualitative methods and user-centered design (interviews, diary studies, direct observation, usability testing) Comfortable planning, scoping, conducting, analyzing, and communicating research Experience negotiating and working with external research vendors Ability to describe user problems and business opportunities leveraging data Strong storytelling and communication skills for diverse audiences Collaborative, data-driven mindset and adaptability to a dynamic environment Knowledge of GDPR, data compliance and ethics Additional Information This position is open to worldwide candidates with relocation support to Bangkok. Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other protected characteristics. We may keep your application on file for future vacancies unless you request removal. For details, please read our privacy policy. Disclaimer We do not accept unsolicited CVs from third-party agencies. If we receive unsolicited submissions, we reserve the right to contact and hire directly without a recruitment fee. #J-18808-Ljbffr