Job Title

Overview As a Client Solutions Manager you will be working directly with our Producers and Account Executives in delivering the world-class customer service Gallagher is so well known for. This means you will be working directly with the service teams - driving the renewal cycle, handling day-to-day policy changes and file processes. How You'll Make An Impact Supporting a portfolio of Commercial Clients, playing an important role in business retention and continually building upon customer relationships. Review accounts at renewal, assisting in placing coverage required by the client, adhering to binding authority set out by carriers. Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client. Work with the Programs service team to issue policy documents. Consistently acting to upgrade insurance market knowledge, keeping abreast of new products and policy changes. What Makes You Successful Being solution-oriented has always allowed you to offer clients the most resourceful and innovative solutions. Strong communication and interpersonal skills enable you to develop deep relationships with clients and build synergy with colleagues quickly. People love working with you, and you with them! Being in a fast-paced, dynamic environment brings out the best in you. Youre always able to prioritize effectively which allows you to exceed client expectations every time! Always maintaining a keen eye for detail comes easy and is a key part of what has made you successful in your past roles. Highly tech-savvy, with an ability to learn new systems, tools and processes. About You Secondary School Diploma required, College or University Degree preferred. 1+ years of Commercial Insurance experience required. CAIB, CIP, CRM or other relevant certifications/designations highly valued. Active and in good standing Insurance Brokers License; Level 1 required, pursuit or completion of Level 2 highly desirable. Knowledge of EPIC considered an asset. Compensation And Benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Flexible medical & dental coverage to meet your household's needs Life, Dependent Life and AD & D Insurance options Retirement savings including RRSP including a company match, TFSA, pension and more Employee Stock Purchase Plan Other benefits include: Educational expense reimbursement Employee assistance programs Discounted gym membership (GoodLife Fitness) Opportunity for flexible work arrangements Paid sick days & personal days Employee education recognition program Employee referral bonus program Inclusion And Diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization... Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Seniority level Not Applicable Employment type Full-time Job function Business Development and Sales Industries: Insurance Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr