Overview Client Service Professional, Personal Debt Solutions Calgary office. Responsibilities Attending to customer inquiries; whether by phone or walk-in, in a timely and professional manner Receiving and routing calls, providing directory assistance, and directing inquiries to proper departments or individuals Providing administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functions Handling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etc Receiving and processing payments Maintaining the front desk and reception area in an organized and professional manner Sorting and delivering incoming mail, cheques, and courier packages; posting outgoing mail Assisting in setting up meeting rooms for training and various events Maintaining the appearance and cleanliness of the kitchen and meeting rooms Ensuring reception is open/closed appropriately and security requirements are set each night and on holidays Providing administrative support to the team including document preparation, electronic filing of documents internally and externally, and maintaining a shared email inbox with another reception team Other duties as required Your Experience And Education Experience in a professional reception role and general administrative duties is advantageous A Business Diploma, Office Administration course or similar is highly regarded Ability to stay organized within a busy work environment Ability to support high level management demands with a strong attention to detail Deadline and detail-oriented with the ability to work independently Exceptional time management, organization and prioritization skills Ability to work with and maintain confidentiality with sensitive information Professional demeanor Proficiency with Microsoft Office Suite Excellent communication and interpersonal skills Ability to work flexible hours and overtime as needed Why BDO? Our people-first approach to talent has earned us a spot among Canadas Top 100 Employers for 2025. We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community. Giving back adds up: BDO actively participates in local charity initiatives and community events. Total rewards that matter: competitive compensation, flexible benefits from day one, and a market-leading personal time off policy. Everyone counts: a workplace culture of respect, inclusion, and diversity; accommodation available if needed. Flexibility: a blended office/client/virtual model with accommodations where needed. Code of Conduct: clear standards for ethical decision-making and trust with clients and the public. Ready to make your mark? Click Apply now to send your up-to-date resume to one of our Talent Acquisition Specialists. For additional opportunities at BDO, check out our careers page. #J-18808-Ljbffr
Job Title
Client Service Professional, Personal Debt Solutions