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Job Title


Accounts Receivable Clerk (Collections)


Company : Stella-Jones


Location : Whitchurch-Stouffville, Ontario


Created : 2025-10-17


Job Type : Full Time


Job Description

Base pay range $55,000.00/yr - $65,000.00/yr Direct message the job poster from Stella-Jones Company Overview Stella-Jones is North Americas leading producer of industrial pressure-treated wood products. Supporting the vital infrastructure needs of our economy, we manufacture and distribute railway ties, utility poles, residential lumber, and industrial wood products across the continent. The Companys common shares are listed on the Toronto Stock Exchange (TSX: SJ). To learn more, visit Position Overview We are currently seeking a detail-oriented and customer-focused Accounts Receivable Clerk to join our accounting team. This full-time position follows a hybrid schedule (in office Monday to Wednesday, remote Thursday and Friday) with regular hours of 8:00 a.m. to 5:00 p.m. This position requires full bilingual fluency in French and English both spoken and writtento effectively support our customers and internal partners across Canada. In this role, youll be responsible for processing customer payments, reconciling accounts, and managing collections with professionalism and accuracy. The ideal candidate takes a white-glove approach to collectionsbalancing persistence with diplomacyand values teamwork, feedback, and continuous improvement. This opportunity offers a supportive work environment, strong mentorship, and clear room for growth within our finance organizationall while maintaining a healthy work-life balance. This position can be based out of: Gormley, ON Montreal, QC Key Responsibilities Cash Processing Process incoming payments (bank lockbox, EFT, deposits, etc.) and ensure timely posting and reconciliation. Reconcile transactions and maintain accurate records of all payment activity. Investigate discrepancies and perform adjusting entries as needed. Collections & Customer Relations Conduct daily reviews of assigned delinquent accounts and follow up promptly. Manage customer communications with a white-glove approachprofessional, courteous, and solution-driven. Collaborate with internal teams to resolve disputes, obtain supporting documentation, and ensure timely payments. Provide detailed analysis of overdue accounts and recommend escalation when necessary. Other Responsibilities Support the setup and maintenance of customer accounts. Process credit card payments and handle bilingual (French and English) customer inquiries. Maintain confidentiality of all financial data. Perform other related duties as assigned. Qualifications High school diploma required, college or accounting coursework an asset. 25 years of related experience in accounts receivable or finance. Fully bilingual in French and English (spoken and written) essential for this role. Excellent communication skills; able to articulate clearly and professionally. Receptive to feedback, coaching, and ongoing learning. Strong attention to detail, organization, and problem-solving abilities. Proficiency with Microsoft Office (Excel, Word); SAP experience an asset. Benefits As a Stella-Jones employee, you will enjoy access to excellent benefits and incentives, including: Extended health and dental coverage Life insurance and accidental death & dismemberment (AD&D) Short-Term and Long-Term disability coverage Competitive compensation Annual Profit Share Program Retirement program (RRSP) with generous Company match (150% of employee's 4% contribution) Company Share Purchase Program with 25% Company contribution match Seniority level Entry level Employment type Full-time Job function Accounting/Auditing Industries Manufacturing and Wood Product Manufacturing #J-18808-Ljbffr