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Job Title


Store Manager


Company : Maison Birks


Location : Toronto, Ontario


Created : 2025-10-18


Job Type : Full Time


Job Description

OverviewJoin to apply for the Store Manager role at Maison Birks.Birks is a luxury jewellery store established since 1879. We pride ourselves in offering meaningful experiences and building intimate relationships with clients.As a Store Manager for a Birks store located in the Greater Toronto area, you will embody our belief in the promise of a brighter tomorrow through each interaction. You will work in a highly motivated team that values excellence, hard work and teamwork.ResponsibilitiesAssist the Store Director with daily store operations, with a major focus on providing excellent customer service and fostering a professional and pleasant working environment for all staff members.Create a refreshing experience for clients and a heartwarming environment for employees where they see their potential grow.Develop, organize and manage a high-volume retail store.Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales; foster an environment that puts the client at the forefront; develop meaningful relationships with each client.Manage store operations, business development, client relations and promote the store within the community.Achieve or exceed sales targets continuously.QualificationsFive (5) years of retail sales experience; luxury retail and/or jewelry experience is preferred.Bachelors Degree in Operations Management, Business Administration or other relevant education.Strong team values and leadership skills.Ability to offer exceptional client service that is both unique and memorable.Excellent interpersonal, communication and writing skills.Solid knowledge of the MS Office suite (Excel, Word, Outlook).Goal-oriented and sales-driven mindset with a genuine focus on client care and exceeding expectations.Our Promise of DelightCompetitive earnings, including commissions and bonusesSocial benefitsWellness programAward and recognition programsInnovative and unique training programsEmployee discountsBirks is committed to your professional growth. You will be empowered to be yourself to offer excellent customer service and to create experiences that build long-lasting client relationships.Are you the gem we are looking for?Are you the gem we are looking for?DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Sales and Business DevelopmentIndustries: Retail, Luxury Goods and Jewelry #J-18808-Ljbffr