Job Title

Team Assistant, Temporary Full Time, SOD/SED: Labelle, Pembroke, Cornwall Join to apply for the Team Assistant, Temporary Full Time, SOD/SED: Labelle, Pembroke, Cornwall role at Ontario Health atHome . Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? Youre looking in the right place. As a Team Assistant , you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service. By applying your health care administrative support experience you will have the opportunity to play a key role in providing connected, accessible, patient-centred care and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. Responsibilities Provide administrative support services to Care Coordinators Process new referrals, and orders for services, supplies and equipment Process and assist in managing confidential patient records Enter, update and maintain a high volume of patient data in the electronic database Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate Provide back-up support to other positions, as required Qualifications A Grade 12 diploma (minimum) 2+ years related office experience Accurate keyboarding/data-entry skills Proficient with database software, MS Word and Excel, and other applications in a Windows environment Excellent organizational skills and ability to work with minimal supervision Advanced multi-tasking skills, with the ability to meet performance and service goals Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds Excellent oral and written communication skills, including strong listening skills Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs Fluency in English and French is an asset. We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. Preferred Qualifications A college diploma in the health or social services field, or business/office administration Familiarity with medical terminology, and office administrative procedures/concepts Knowledge of services provided by Ontario Health atHome Benefits Attractive comprehensive compensation packages and benefits Valuable development opportunities Membership in a world class defined benefit pension plan Salary: $26.253/hr Job Details Team/Department: SOD/SED Length of Temporary Assignment: January 9, 2026 Hours of work: SOD - Rotational schedule covering 8am - 8pm Monday - Friday / SED - Rotational schedule covering 8am - 8pm Monday - Sunday FTE: 1.0 Starting Salary: $26.253/hr Affiliation: CUPE Reporting to: Manager, Patient Services Office Location: Labelle, Pembroke, Cornwall Equity, Inclusion, Diversity and Anti-Racism Commitment Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted. #J-18808-Ljbffr