Job Title

Permanent, fulltime Retail Associate at Union Gospel Mission. 37.5 hours per week. Starting salary $19.60$21.42 per hour. Demonstrating the love of Christ, UGM feeds hope and changes lives through a faithbased continuum of care. We are a proud member of the Canadian Council of Christian Charities and have earned the Best Christian Workplace award again in 2021. We provide competitive salaries, generous vacation and sick leave, an RRSP matching program, as well as the potential for educational assistance and flexible work arrangements. Our extensive benefits plan is fully employerpaid and includes extended dental and medical, as well as $4,500 per year in pooled paramedical expenses. Main Duties & Responsibilities Present a warm and positive demeanor and attitude with an amazing first impression. Present a fashion forward and stylish demeanor in keeping with the branding of the store. Provide an excellent customer service oriented environment Assist customers and answer all related inquiries. Assist in display of merchandise. Operate cash register, balance cash, opening and closing cash, preparing documentation for daily closing. Assist with in-store promotions and replenishing shelf stock. Alert Supervisor to all emergency problems with difficult patrons etc. Perform some janitorial duties such as cleaning change rooms, staff lunch room, sweeping floors, dusting display booths etc. Sort and rotate merchandise. Work collaboratively, as needed, with Marketing Communications team, Consignment Store Supervisor, and Manager, Social Enterprise and Community Engagement to execute inspiring and innovative social media campaigns to raise brand awareness. In collaboration and consultation with the Specialist, Social Media, strategize, create, schedule, and post on social media channels (Facebook, Instagram, etc.) to increase awareness of Found, and develop the social community by responding to online comments and inquiries. Adhere to all UGM published policies, practices and procedures, including Occupational Health and Safety. Perform other duties as assigned. KSAs Agreement with UGMs Mission Statement (see and support the Statement of Faith. Completion of a secondary school diploma. Two years experience in retail. Excellent customer service skills. A great work ethic with an eagerness to try new things. A strong foundation of brands and designer knowledge. Working knowledge of social media marketing techniques and best practices. Background in second-hand clothing an asset Good English skills (verbal, reading and writing). Basic computer skills (Excel, Word and Outlook). Cashier experience Must be able to lift 35lbs. High degree of comfort in a fast-paced environment. Working Conditions Work is performed indoors in a retail environment. The employee will spend 75% of the time standing. The employee may operate a cash register intermittently throughout the day and periodically look at a computer screen and use a keyboard. Duties require extended periods of standing and/or walking. The employee may be required to climb, pull/push items, lift/carry items, keyboarding, reach with hands and arms, stooping, kneeling, crouching or crawling. The employee must be able to lift up to 50 lbs occasionally and up to 35 lbs regularly. The employee may work with large sums of cash. The employee may encounter clients in crisis. The employee may be required to work moderate overtime. The employee may work with chemicals. The employee may interact with the public sometimes abusive or violent. #J-18808-Ljbffr