Company: Boyd Autobody At Boyd Auto Body & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation. Benefits That Drive Your Success Competitive PayMedical, Prescription Drug, Dental & Vision, effective after 1 month of employmentRRSP with company matchAnnual Paid Vacation Time OffCareer Growth OpportunitiesOngoing TrainingA Professional Atmosphere, Great Working Conditions with Dynamic Leadership Job Description We are looking for a General Manager for the Calgary Area. The General Managers primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPIs and insurance metrics are met. They are responsible to coach and empower each team members performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customers experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan.Prepare and manage the annual and monthly operating budget of the collision center.Forecast, target and track monthly sales, profit and expense objectives.Deliver formal annual performance reviews and informal monthly performance reviews.Monitor and maintain all A/P and A/R relating to the Collision Center.Maintain a clean and organized repair facility at all times.Monitor all maintenance required for all shop equipment, including the paint booth.Provide training for all staff as necessary.Ensure all staff wear proper safety gear and adhere to dress code.Open and close the facility daily as per established procedures.Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates.Manage all estimates to ensure labor mix is within established standards. Manage store capacity.Lead and manage all repair facility personnel.Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings.Attend training, information sessions and workshops recommended by Senior Leadership Team.Store CSI performance review and follow up within 24 hours. Education and/or Experience Required Post-Secondary Education or equivalent.Proven leadership experience in a collision repair environment or similar role. Required Skills / Abilities Attention to detail and a high degree of accuracy.Ability to consistently demonstrate a successful client experience.Communicate clearly both verbally and in writing.Ability to motivate others utilizing effective coaching tools and management skills. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Compensation Details Salary: $80,000 - $100,000 per year Compensation is commensurate with skill, education and experience. Your Success is Our Priority We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry. Boyd Auto Body & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. #J-18808-Ljbffr
Job Title
General Manager