Job Title

Job Overview:The Deli Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives.Key Responsibilities:The Manager will manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.People LeadershipCreate a coaching and development culture for all employees, which embraces a passion for foodDemonstrate outstanding leadership, while serving as a role modelManage direct reports including: selection, orientation, training and development, performance management, succession planning and compensationCommunicate operational requirements/changes to department employeesManage store operations as requiredCustomer OfferingCreate a shopping experience that engages customers in a way that enhances loyalty, sales, and profitProvide superior customer service to meet customer needsDemonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trendsOrder, receive, organize, rotate, merchandise and present products and stock in accordance with company standardsExecute Winning Conditions as requiredPolicy/ Regulatory AdherenceLead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectivelyResponsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintainedFinancialDirectly responsible to ensure the department achieves all financial targets and maximizes sales and marginsManage the department budgetPersonal/ Professional DevelopmentThorough understanding of all relevant company programs; attend training as requiredKeeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions and product policiesEmployee EngagementAct as the employer of choice by actively supporting an environment of employee engagementInitiate, support, participate and lead community and charitable events and activitiesOther DutiesCoordinate maintenance of department equipment and repairsProvide feedback for continuous improvementMaintain a clean and safe working environment as per Company requirementsOther duties as requiredRequirements:Above average communication skills (oral and written)Full knowledge of department operations and skillsProficient in use of Microsoft office suiteFull knowledge of total store operations and skillsAbility to work independently in a fast paced environmentWhat We Offer:Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insuranceAccess to Virtual Health Care Platform and Employee and Family Assistance ProgramA Retirement and Savings Plan that provides you with the opportunity to build and add value to your savingsA 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordableLearning and Development Resources to fuel your professional growthParental leave top-upPaid Vacation and Days-offWe are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process. #J-18808-Ljbffr