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Job Title


Association Sales Manager


Company : IHG Hotels & Resorts


Location : Toronto, Ontario


Created : 2025-10-18


Job Type : Full Time


Job Description

Association Sales Manager IHG Hotels & Resorts Join to apply for the Association Sales Manager role at IHG Hotels & Resorts. Bring your passion for hospitality and a dedication to delivering outstanding service. About Us InterContinental Hotels & Resorts is dedicated to creating memorable travel experiences. Our brand is built on elegance, sophistication, and a commitment to exceeding guest expectations. We invite individuals who are charming, confident, and internationally minded to join our team. Your Day to Day Oversee and implement all sales activities for a specific area of responsibility or market segment(s). Develop new accounts, maintain existing accounts, and implement sales strategies. Duties And Responsibilities Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication. Achieve personal and team sales goals as assigned. Implement hotellevel tactical sales plans as assigned to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during offpeak periods, and enhancing the image of the hotel in the local community. Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend outoftown conventions and trade shows, to promote new business and increase sales for the hotel. Produce monthly reports and sales forecasts for assigned area of responsibility. Actively participate in forecasting and goal setting. Participate in the annual budget process, and development of sales and marketing plans. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments. Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to best expedite these situations. Interact with outside contacts: Guests to ensure their total satisfaction. Airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic and international markets to ensure repeat business, follow up on events, and generate new business. Other contacts as needed (Professional organizations, community groups, local media). May coordinate business group activities at the hotel and work closely with other departments to facilitate services agreed upon by the sales office and prospective clients. Perform other duties as assigned. May serve as manager on duty as required. Accountability This job is an experienced sales professional typically in a large fullservice, luxury, resort, or major flagship hotel with competition from major hotel chains and/or with extensive competitive pressure and focuses on key market sectors and top accounts. What We Need From You Education & Experience Bachelors degree in marketing or related field, and 4 years total experience working with a large or a variety of market segments, or an equivalent combination of education and experience in a hospitality or hotel sales and marketing setting. Must speak fluent English. Other languages preferred. Physical Requirements Frequently standing up or moving within and outside of the facility. Carrying or lifting items weighing up to 25 pounds. Handling objects. Other Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. Problem solving, reasoning, motivating, organizational and training abilities are used often. Ability to travel to attend workshops, tradeshows, conventions, etc. May require a valid Drivers License. May be required to work nights, weekends, and/or holidays. What We Offer In return for your hard work, you can look forward to a highly competitive salary and benefits package. Salary Range: $70,000-$75,000. You will be part of a successful global hospitality company with over 4,800 hotels in more than 100 countries. EEO Statement InterContinental Toronto Centre is an inclusive employer dedicated to building a diverse workforce. We are committed to providing accommodations throughout the recruitment and selection process for any qualified applicants under the respective provincial human rights codes. Please advise the Recruiter to ensure your accessibility needs are accommodated. Any information received relating to accommodation will be addressed confidentially. Location InterContinental Toronto Centre 251 King Street West, Toronto, Ontario Downtown Toronto. Benefits Competitive salary, comprehensive benefits package, professional development, and the opportunity to grow within a global brand. #J-18808-Ljbffr