Pivot HR Services is pleased to present this Territory / Account Manager role on behalf of our valued client Associated Fire Safety Group. About Us: Since 1994 Associated Fire Safety Group has proudly served Western Canadas Fire and Rescue Services. With dedicated Maintenance Apparatus and Equipment divisions we deliver trusted products, expert service and reliable support. Our team is committed to helping first responders stay prepared, protected and ready when it matters most. Role Overview: As a leading provider of firefighting equipment supply and maintenance in Western Canada we are seeking a motivated Territory Manager to take on the Vancouver West Sea to Sky Region (Squamish, Whistler, Pemberton and surrounding communities). In this role the Territory / Account Manager will develop new prospects, maintain existing accounts and strengthen and foster longterm business relationships. By applying strong solutionbased sales practices they will convert leads into sales, build on referrals and drive customer satisfaction. Success in this position requires developing a strong understanding of the fire industry including firefighter turnout gear and a wide range of specialized equipment. Key Responsibilities: Serve as the primary point of contact for a portfolio of clients building strong relationships and ensuring ongoing satisfaction. Foster longterm partnerships by strengthening existing accounts while driving growth with new clients. Resolve client issues promptly while maintaining a professional solutionfocused approach. Drive sales growth by prospecting within the assigned territory including inperson visits and outreach. Identify and pursue new market opportunities with a proactive researchdriven approach. Apply consultative selling techniques to qualify prospects and expand the customer base. Provide accurate sales forecasts and performance updates to the Director of Sales. Maintain knowledge of industry standards, practices and procedures within the fire training market. Support customer service needs and take ownership of team and individual results. Demonstrate leadership by guiding and mentoring junior sales associates. Represent the company at trade shows, events and demonstrations. Perform other related duties as required in the Territory / Account Manager role. Qualifications and Skills: A minimum of 5 years of sales and account / portfolio management experience with a strong background in customer service and client relationship management. Strong business acumen required; postsecondary education in a related field is an asset. Proven ability to build and maintain customer relationships virtually over the phone and in person. Previous experience preparing sales reports, tracking client visits, attending trade shows and identifying customer needs. Demonstrated enthusiasm, entrepreneurial spirit and accountability for achieving results. Excellent verbal and written communication skills; able to communicate clearly, diplomatically and professionally. Strong organizational and time management skills with the ability to prioritize effectively. Digitally savvy with proficiency in MS Office, Google Workspace and online research tools. Experience with SharePoint is an asset. Skilled at building relationships across divisions, production teams and business customers at all levels. Ability to work independently in a fastpaced environment. Must have a reliable vehicle and the ability to work effectively from a homebased office. What We Offer: At Associated Fire Safety Group we value our people and their contributions. We offer a competitive compensation package and the opportunity to grow your career in a supportive, teamoriented environment. Compensation & Benefits: Salary range: $80,000 $120,000 per year plus commission pay Extended health and dental coverage Vision care Paid vacation holidays and personal time Expense account for businessrelated needs Work Schedule: Fulltime Monday to Friday Overtime and occasional weekend work as needed Work Environment: Based out of our Burnaby office with regular travel required within the Sea to Sky territory A collaborative, energetic culture where peers work hard, have fun and share new ideas Application Information: Associated Fire Safety Group is an equal opportunity employer that values diversity, equity and inclusion. We welcome and encourage applications from individuals belonging to equityseeking groups and invite candidates to selfidentify if they wish. We are committed to ensuring our recruitment process is accessible to all applicants. If you require accommodation at any stage of the application or hiring process please contact us at #J-18808-Ljbffr
Job Title
TerritoryAccount Manager