**Job Description****Operations Manager Extendicare Heritage Lodge**Applications are invited for the Temporary Full-Time position of Operations Manager at Extendicare Heritage Lodge our 86 bed facility located in Winnipeg, Manitoba (18 months Term) Reporting to the Administrator, the Operations Manager is responsible for effectively managing all aspects of the business office processes and systems on behalf of the facility/home. The Operations Manager also provides administrative support to the Home Administrator and other supervisory staff to ensure smooth operations of the facility. This role leads the administrative team supporting home operations. **Key Responsibilities:** Manage applicant screening process, including reviewing applications, conducting reference checks, validating pre-hire requirements (e.g., candidate certifications). Manage end to end recruitment (interview, reference checks, and validate pre-hire requirements) processes, create offer letters and coordinate new hire packages and an exceptional onboarding and orientation experience specific to Business Office New Hires. Assist the Director of Care with the annual audit, reporting and follow up of Professional Credentials of registered staff (Nursing and Allied Health).Work with home Administrator to coordinate communications with home staff through team meetings, maintaining notice boards and via e-mail. **Qualifications:** 5 - 10 years of experience managing a fast-paced office/business environment. Managerial experience of 2-3 years considered an asset. Experience working with seniors in a long-term care setting or general healthcare industry experience is an asset. Ability to work in a fast-paced environment with changing priorities, have exceptional time management skills and to perform well under pressure with tight deadlines.Demonstrates technical knowledge and experience working with Workday, PointClickCare or cloud-based software preferred. Demonstrates strong communication and interpersonal skills with internal and external stakeholders of the organization. Knowledge and experience with office and computer equipment. Demonstrates proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).Must understand banking practices i.e., deposits, trust, etc. and sufficient accounting knowledge to determine proper journal entries. Working knowledge of HR, payroll, scheduling, benefit administration, interpretation and application of collective agreement provisions, accounts receivable, and accounts payable practices. Pro-active and solutions focused individual with ability to foresee issues and correct them before they turn into large issues. Knowledge of Occupational Health & Safety practices, principles, and legislation. #J-18808-Ljbffr
Job Title
Operations Manager (OM)