Job Title

Digital Workforce Transformation - UKG Pro Workforce Management Manager Join to apply for the Digital Workforce Transformation - UKG Pro Workforce Management Manager role at EY At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. EYs people in more than 150 countries are committed to operating with integrity, quality, and professionalism in the provision of technology transformation advisory services. Qualifications A related bachelors degree Approximately 5-7+ years consulting experience 4-7 years UKG Pro WFM project implementation experience in healthcare, manufacturing, or equally complex sectors UKG Timekeeping, Advanced Scheduling, or Integration Certification ideal Experience working with clients on solution gap opportunity analysis/recommendations, providing solution oversight and advisory Experience supporting or leading business process design, enhancements Experience participating and/or leading client discussions requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and drive deployment Understanding of end-to-end implementation life cycle Demonstrated experience in project management, leading a team through complex implementations Ability to work through a problem with limited information. Demonstrates an approach to take a problem or situation to the next steps Flexibility and ability to travel on short notice if needed to meet client needs; travel is estimated at 30% Responsibilities Demonstrate a thorough understanding of complex HR technology and UKG Pro WFM implementation concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables within expected timeframes. Monitor progress, manage risk, and confirm key stakeholders are kept informed about progress and expected outcomes Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment Demonstrate high levels of UKG Pro WFM technical and professional knowledge and quickly assimilate new knowledge. Keep up to date with current developments and trends in advisory services capabilities and industry knowledge Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks What We Look For Strong work ethic Excellent oral and written communication skills, including proficiency in Excel, PowerPoint, etc. Problem solving skills with demonstrated curiosity to understand how and why a problem or issue exists Comfort operating with ambiguity and finding creative approaches to finding a solution Business analytical skills make observations, anticipate client and management needs or expectations Work collaboratively in a team environment (knows when to lead and when to follow) Team / work engagement dealing with varying team /stakeholder environment, knowing importance of different communication styles and messaging based on different stakeholders High level of motivation and a self-starting attitude What We Offer At EY, our Total Rewards package supports our commitment to creating a leading people culture We offer a competitive compensation package Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial, and social well-being. We offer: Support and coaching from some of the most engaging colleagues in the industry Learning opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way thats right for you Diversity and Inclusion at EY Diversity and inclusiveness are at the heart of who we are We embrace diversity and are committed to combating systemic racism, advocating for the 2SLGBT+ community Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world. #J-18808-Ljbffr