Job Title

Job Description Eurofins Experchem Laboratories is seeking a detail-oriented and results-driven Invoicing & Collections Specialist with a customer first attitude to join our team. The ideal candidate will have the right combination of skills to manage invoicing and collections processes efficiently, ensuring timely and accurate billing and payment collection to support the financial health of our organization. Key Responsibilities Generate accurate and timely invoices for laboratory services and products, ensuring completeness by month-end. Create credit notes when required and mail/email customer invoices and related reports. Process and reconcile customer payments (cheques, EFT, credit cards), maintaining detailed records of all transactions. Follow up regularly with internal teams to confirm work completed but not invoiced. Build and maintain strong, positive relationships with customers to facilitate smooth payments and timely dispute resolution. Reach monthly collection and DSO targets through consistent communication and follow-up with customers via telephone and email. Resolve billing discrepancies and invoicing disputes by coordinating with internal operations teams promptly and professionally. Send customer statements for overdue accounts and maintain updated customer contact information. Maintain and file customer records systematically. Prepare and analyze accounts receivable reports, identifying trends and recommending improvements. Assist in month-end closing procedures, financial reporting, and support during annual external audits and reviews. Provide weekly status updates to the Controller on collection progress and related issues. Generate ad-hoc reports concerning accounts receivable and collection status as requested. Collaborate across departments to ensure accurate billing information and compliance with company policies, accounting principles, and regulatory requirements. Support the Controller with special projects as needed. Qualifications Bachelor's degree in Accounting, Finance, or related field 2-3 years of experience in full accounting, preferably in a laboratory or scientific services environment Proficiency in accounting software and advanced Excel skills Experience with Microsoft Dynamics GP is an asset Strong knowledge of invoicing and collections processes Excellent communication skills, both written and verbal Demonstrated ability to manage time effectively and meet deadlines Detail-oriented with a high level of accuracy in data entry and financial calculations Ability to analyze financial data and generate comprehensive reports Strong problem-solving skills and ability to work independently Knowledge of laboratory billing practices is preferred Exceptional computer skills with a high level of competence with MS Office (Outlook, Word, Excel) and LIMS (asset) Working Conditions This position will be working in an office environment where most of the time will be sitting at a desk working on a computer. Light-intermediate lifting requirements of no more than 30 lbs. Hazardous materials are handled using established safety procedures and appropriate PPE. Benefits At Eurofins we offer excellent full-time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off. Accommodation Persons with disabilities who need accommodation in the application process or job postings in an alternative format may contact us via the website at #J-18808-Ljbffr