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Job Title


Commercial Administration Officer


Company : DUCA


Location : Toronto, Ontario


Created : 2025-10-19


Job Type : Full Time


Job Description

Why DUCA? Were a vibrant, exciting credit union that lives its 'profits with a purpose' philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We exist to help People, Businesses and Communities Do More, Be More, and Achieve More . DUCA ( ) is distinguished for the following: Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. Competitive rates. Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members. Profit sharing among Members. Multiple ways to bankonline, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branchDUCA is accessible 24/7 A community philosophy of 'profits with a purpose' culminating in the creation of the DUCA Impact Lab (a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition. A career with DUCA means youll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, youll be part of a vibrant and collaborative team where youll be supported to excel and make an impact, no matter what role you play. Commercial Administration Officer DUCA is looking for a Commercial Administration Officer to join our growing team! The Commercial Administration Officer is responsible for various functions and duties related to the backoffice processes that encompass payment processing, annual reviews, repayments, property insurance monitoring, as well as supporting projects and new initiatives. The risk associated with the size and complex nature of our mortgage portfolio demands a high degree of precision and efficiency on the servicing functions of this group. The Commercial Credit Operations group is focused on being a high performing team through continuous improvement and delivery of value to our Members. Key Accountabilities & Duties Process Commercial Annual Reviews and covenant breach/nontolerance letters Process loan documentation and fulfill conditions precedent requirements for Renewals, Extensions, and Amending Agreements for Business Banking and Commercial Lending Team Process mortgage payments, fees, and PreAuthorized Debits Maintain monthly insurance expiry report, collect past due insurance polices by contacting brokers and followup with cancellation policies until insurance is satisfactory and up-to date Conduct subsearches, and corporate profile searches Assist with Personal Property Security Act (PPSA) Report and register PPSA renewals Liaise and maintain positive relations with borrowers, lenders, brokers, insurers, external vendors, and other departments for any information requests Maintain and develop controls to ensure the integrity of the mortgage loan system and the accuracy of information Administer Canadian Small Business Financing Act (CSBFA) quarterly administration fees and yearly reconciliation reporting to Revenue Canada Prepare information statements, payouts and discharge documentation, administer partial principal reductions and release of loan security for review Prepare paid out files for shipment to Iron Mountain Support various projects to organize credit and banking system Support Commercial Operations Team with various reporting when required Occupational Experience & Education Requirements 1-2 years experience in mortgage administration, preferred Postsecondary education in a related field (Business administration, Finances, etc.) considered an asset Intermediate experience with Outlook, Excel and Word Familiarity with commercial/residential mortgage loan documents considered an asset Experience in Financial Services, specifically the Credit Union system, considered an asset Knowledge, Skills & Attributes Ability to handle multiple competing priorities Good time management skills with ability to meet tight deadlines Strong commitment to high level of customer service Good organizational skills with attention to detail Ability to work in a team environment Knowledge of mortgagebacked securities would be an asset Ability to prioritize and organize workload to meet stringent turnaround times as necessary Working Conditions Normal Office Environment Department: Commercial Credit Operations Primary Location: Corporate Office - 5255 Yonge Street, North York, M2N 6P4 Employment Status: FullTime Hours per Week: 38 Salary: The annual salary range for this position starts at $40,634. Actual annual base salaries will vary depending on relevant jobrelated factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCAs total compensation package may include incentive compensation tied to company and individual performance or other benefits. Number of Vacancies: 1 DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request. Qualified applicants are encouraged to submit their application. Applications must include a resume. We thank all applicants but only those considered for an interview will be contacted. #J-18808-Ljbffr