Job Title

SSP France Belgique Luxembourg Italie1 day ago Edmonton, AB CA$18/hour Mid Level full_time ### **Top Benefits** Dental, Vision, Prescription, Medical benefits for full-time employees Free employee parking ### **About the role** - **$18.00 / hour** - **Full Time Availability** - **Dental, Vision, Prescription, Medical Benefits for Full-Time Employees** - **Free Employee Parking** This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: At SSP Canada, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles. **SSP Canada operates multiple restaurants inside the Edmonton International Airport, including: The Canadian Brewhouse, Belgian Beer Cafe, Tim Hortons, Starbucks, Boston Pizza, Tap & Pour, & Upper Crust.** **Responsibilities as a Restaurant Shift Supervisor includes:** - Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members. - Understand that our guest is our #1 priority. - Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis. - Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards. - Communicate and clarify major job duties, priorities, and expectations to team members - Provide support, direction, and encouragement in helping the team succeed in delivering business goals. - Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly - Assist team members in developing the skills and abilities necessary for improved performance. - Responsibility for overseeing cash duties. **Qualifications and Experience** - Minimum of 12 months experience within a busy restaurant/hotel environment. - Excellent interpersonal skills and ability to interact with and motivate team members. - Excellent communication and organizational skills. - Ability to read, interpret, and articulate instructions using clear and direct language. - Able to work as part of a team within a fast paced food service environment. - Supervisory experience required. - Cash handling experience required. - ProServe certificate required. *Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.* ### **About** **SSP France Belgique Luxembourg Italie** Food and Beverage Services 51-200 SSP est l''un des principaux exploitants de points de vente de restauration dans les lieux de transport et de voyage. Nous exploitons des restaurants, des bars, des cafs, des food-courts et des magasins de proximit dans les aroports, les gares, les stations-services d''autoroute et autres lieux de loisirs. Nous sommes prsents dans 36 pays travers le monde et possdons un portefeuille de plus de 550 marques internationales, nationales et locales. SSP Frabel appartient au Groupe anglais SSP et exploite plus de 300 units de restauration sur son primtre : France, Belgique, Luxembourg et Carabes. Nous sommes le plus gros oprateur en aroports en France avec une prsence significative sur les terminaux de Roissy CDG, Orly, Nice, Lyon, Marseille, Nantes, Luxembourg et Charleroi en Belgique. En France, nous oprons dans de nombreuses gares de Paris Lyon, Metz, Mulhouse, Bordeaux Saint-Jean, Nantes ... SSP Frabel sert plus de 45 millions de clients par an, travers un portefeuille de marques compos denseignes partenaires et de marques propres dveloppes sur mesure. Du ct des marques partenaires, SSP a tiss des collaborations solides avec des icnes locales ou des rfrences incontournables internationales telles que Starbucks, Pret A Manger, Brioche Dore, Exki, Bellota Bellota, Panos, Snack Eliz. Pour ses marques propres, SSP a dvelopp des partenariats culinaires avec des chefs toils emblmatiques de leurs rgions respectives : le Chef Michel Rostang ** au Train Bleu Paris Gare de Lyon, le chef Bruno Oger ** au restaurant Estivale lAroport Nice Cte dAzur, le chef Michel Roth Terroirs de Lorraine la Gare de Metz ou encore le chef Jimmy Bibrac lAroport Guadeloupe Ples Carabes. La capacit de SSP Frabel collaborer la fois avec des marques incontournables, mais aussi concevoir des concepts sur mesure sont autant de preuves de la capacit dinnovation, de lexpertise oprationnelle et du rle dagitateur du secteur de l''entreprise.