Job Title

Process Excellence Consultant Fraud Program Co-operators Company: CGIC Department: Product Manufacturing Employment Type: Temporary Full-Time (14 months) Work Model: Hybrid Language: English required, French an asset. Additional Information: This role is currently vacant. The Opportunity We are a leading Canadian financial services cooperative committed to delivering a sustainable and resilient society. As the Process Excellence Consultant, you will work with business partners to improve processes and drive transformation across underwriting, product, claims, retail sales and service. How You Will Create Impact Facilitate business process improvement events using Lean and other methodologies. Collaborate with underwriting, product, claims and retail teams to develop plans and communicate impact analysis. Prioritize and document requirements for process change projects. Define and manage workflow/process deliverables with analysts and subjectmatter experts. Lead and coach partners in applying process improvement methods. Measure the effectiveness of new workflows and identify continuous improvement opportunities. Investigate problems identified during facilitated sessions and recommend actions. How You Will Succeed Innovative mindset with a focus on client needs. Strong critical thinking and solutionoriented mindset. Excellent communication and relationshipbuilding skills. Ability to guide and mentor colleagues. To Join Our Team Minimum three (3) years related experience in workflow/process design. Minimum five (5) years related industry experience in underwriting. College diploma or equivalent. Chartered Insurance Professional (CIP) or related designation required. Experience with process improvement methodology (Lean, Service Blueprinting). Knowledge of change management techniques and project management best practices. Proficiency in English; French is an asset. What You Need To Know Background check is required for employment. Whats in it for you Training and development opportunities. Flexible work options and paid time off. Wellbeing programs and supportive workplace culture. Volunteer opportunities. Salary CA$120,000.00 CA$130,000.00 #J-18808-Ljbffr