Job Title

Lead, Product Designer - Banking Neo Financial Were on a mission to build a more rewarding financial future for all Canadians. Role Overview Neo is rapidly expanding and has gained incredible traction since its founding in 2019. As one of the fastest-growing fintech companies in Canada, we are building a future that serves Canadians with a complete banking experience. The Lead, Product Designer will lead experience design for the Banking domain and will evolve as we grow. You will help build new products, scale existing ones, and raise design maturity across the org. What Youll Be Doing Design end-to-end product experiences across web and mobile, balancing usability, polish, and performance. Collaborate with PMs and engineers from problem framing through execution to ensure the right problems are solved well. Lead discovery efforts: map journeys, define flows, prototype concepts, and validate ideas through research. Build systems, not just screens, considering long-term scalability, edge cases, accessibility, and real-world constraints. Help set the vision and strategy for your domain, bringing a customer lens to roadmap and feature planning. Work with content, research, and data to understand user needs and uncover opportunities. Contribute to and extend Neos design system to enable quality at scale. Communicate clearly and often, sharing rationale, presenting work, and influencing decisions at every level. Mentor and support other designers, raising the quality bar across teams. Who We Are Looking For 8+ years of product design experience shipping real-world products across platforms. Strong craft across interaction, visual design, and information architecture. Experience working cross-functionally with PMs, engineers, researchers, and content designers. Strong systems thinker, connecting micro-interactions to broader customer journeys. Comfortable in ambiguity, bringing structure, clarity, and momentum to messy problem spaces. Obsessive about outcomes, measuring success in customer impact, not pixels alone. Strong communicator who can present, explain, and defend design decisions with humility and clarity. Benefits & Culture At Neo we value resourceful, growth-oriented, and driven individuals. We collaborate in person across Calgary, Winnipeg, and Toronto. All team members have a stake in success and earn meaningful equity through stock options. We hold ourselves accountable for delivering on commitments to customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the companys success. Apply With Us We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Candidates for this position will undergo a security screening including a criminal records check and a credit check. By continuing with your application you agree to the Candidate Privacy Notice which guides how we process your personal information for the purpose of your application. Seniority Level Mid-Senior level Employment Type Full-time Job Function Design, Art/Creative, and Information Technology #J-18808-Ljbffr