Job Title

We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as **Supervisor** at our **Ace Liquor Location** in **Fort McMurray, AB**. The Supervisor Train and develop team members while establishing a strong sales culture with accountability for operational excellence and achievement of financial and regulatory standards. Also, will provide leadership and direction of a multimillion-dollar business unit in partnership with Store Manager, with a focus on delivering an exceptional customer experience. Train and develop team members while establishing a strong sales culture with accountability for operational excellence and achievement of financial and regulatory standards. Understand customer needs and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.* Customer service driven, friendly, willing to talk to all customers* Promote a work culture that makes your store an inviting place to work* Be a role model who supports and inspires fellow team members* Delegate tasks to team members and set priorities in partnership with management* Communicates in a clear and concise manner to team, participates in huddles/meetings, relay pertinent information* Provide guidance to team members while supporting management initiatives* Deliver exemplary customer service* Greet customers when they enter the store and take customer to product when required* Generate sales by educating, advising, and suggesting products to every customer* Maintain a high level of service and product knowledge* Resolve customer complaints regarding sales and service in absence of management; ensure management is informed of all customer complaints* Accountable for product rollouts and product launches in partnership with management* Understand and utilize local market tends in partnership with management* Evaluate programs and promotions for effectiveness and offer recommendations to management* Assist customer from store and/or offer car service when appropriate* Meet or exceed department financial targets through partnership with management* Ensure department follows merchandising and pricing guidelines* Assist in all operational duties in partnership with management* Ensure store is presentable and relay any maintenance issues to management* Manage communication (mail, email, voicemail) in absence of management* Manage ordering and receiving in partnership with management* Actively aim to increase and share product knowledge* Maintain inventory levels in partnership with management* Attend OHS and LP meetings and training sessions* Stock shelves and cooler with product* Set daily tasks for the store in absence of management* Review flyers, upcoming events, and promotions; execute appropriately* Participate in routine store maintenance and cleaning* Observe that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to* Maintain First-Aid, LP and OHS Training* Maintain ProServe/Serving It Right Certification and ensure team members maintain ProServe/Serving It Right* Ensure AGLC/BC LRS and other government guidelines are met* Adheres to all SNDL Inc. policies, with a focus on Social Responsibility* Minimum, 1-year experience in retail environment* Minimum, 1-year supervisory experience (preferred)* Highly self-motivated* Customer service driven* Effective leadership of large team* Strong sales background* Proven track record of success* Strong communication skills (written and verbal)* Must be able to pass a Background Check* Must have access to reliable transportation #J-18808-Ljbffr