Job Title

What you'll do: Be present and committed in the field, in constant contact with your team and operations; Supervise, mentor and coach a team of approximately 10 security officers; Provide immediate support to team members in managing sensitive or complex situations; Carry out regular security rounds, observe, advise and intervene when necessary; Collaborate with the various operational teams to ensure a safe and seamless experience for guests; Actively participate in the recruitment, integration and training of new members; Ensure constant and effective communication with agents, managers and external partners (police, CNESST, etc.); Act as a resource person during inspections, incidents or safety interventions. Administrative responsibilities: Steer the emergency measures plan and provide regular, concrete and engaging training to maintain a high level of preparedness and confidence among teams; Analyze and validate incident reports, learning from them to improve our prevention practices and refine our protocols; Manage sensitive files with rigor and empathy, ensuring respectful, confidential follow-up in line with current standards; Supervise safety material logistics and optimize the use and maintenance of safety and communication equipment. What we're looking for: A minimum of 5 years' experience in the security field, ideally in a hotel or wellness environment; A customer service-oriented, caring and discreet approach; A strong ability to deal with the unexpected, stress and make quick decisions; Strong observation, listening and clear communication skills; A valid BSP safety license and up-to-date first aid certification. Conditions: Full-time position (40 h/week) with a variable schedule (days, evenings, nights, weekends and holidays); Salary and benefits according to the current scale. Ready to make a difference? Apply now by sending your CV and cover letter via the Apply button. #J-18808-Ljbffr