Job Title

Disability Case Manager I - 18 Month Contract Company: CLIC Department: Group Benefits Employment Type: Temporary Full-Time (18 months) Work Model: Hybrid Language: English is required; French is an asset Additional Information: Role is currently vacant The Opportunity We are a leading Canadian financial services cooperative committed to being a catalyst for a sustainable and resilient society. Our Group Benefits team delivers solutions that meet clients business needs through service excellence, innovative technology, and products. Responsibilities Investigate, adjudicate, and resolve shortterm disability claims and begin management of longterm disability claims. Develop case management plans, initiate and implement interventions to minimize claim durations. Interview and communicate with claimants and stakeholders to assess and inform claim decisions within established service timeframes and triage claims as necessary to evaluate rehabilitation potential. Calculate and issue benefit payments, initiate necessary assessments, develop and monitor case management and returntowork plans, and utilize available resources to ensure appropriate and timely treatment. Prepare claim files for transition to longterm disability where necessary, including gathering and assessing preexisting condition information and triaging with the longterm disability case manager. Develop claims management strategies through triage, referrals to senior case managers or consulting with supervisors, legal and medical professionals. How You Will Succeed You influence change and are committed to continuous improvement to exceed client expectations. You leverage critical thinking skills to identify problems and proactively propose solutions. You communicate effectively to convey messages clearly. You are an effective team player who shares knowledge to support peers. To Join Our Team 2-3 years of disability claims management experience. Postsecondary degree in Kinesiology, Psychology, Disability Management, or a related discipline. Associate, Life and Health Claims (ALHC) designation. Working knowledge of disability management protocols and practices. Proficiency in English; French is not required for the majority of duties. What You Need To Know Strict confidentiality regarding clients medical history, financial status, and other personal information. Background check required as a condition of employment for the successful candidate. What's in it for you? Training and development opportunities to grow your career. Flexible work options and paid time off to support personal and family needs. A holistic approach to wellbeing, with physical and mental health programs and a supportive workplace culture. Paid volunteer days to give back to your community. Competitive salary and incentive programs; comprehensive total rewards package including group retirement savings plans, pension and benefits (health, wellness, dental, disability, life coverage), mental health support, and an employee assistance program. #J-18808-Ljbffr