Prepared Foods Manager Sobeys, Calgary, Alberta Join Sobeys Inc., one of Canadas Top 100 Employers, where 128,000 employees deliver exceptional shopping experiences and amazing food. Role Overview The Prepared Foods Manager leads the Deli, Kitchen and Fresh Cut department, ensuring efficient operations, fiscal responsibility, high customer service and strict adherence to food safety and health and safety protocols. The Manager coaches, motivates and develops a team to foster customer loyalty and employee engagement. Key Responsibilities Partner with Production Leader to implement Prepared Foods strategy, merchandising, planogram changes and seasonal initiatives. Oversee daytoday operations, monitor staff and raise issues to Production Leader. Adhere to health and food safety protocols and complete equipment inspections, sanitation logs, sanitizer checks and temperature checks. Accountable for daily monitoring of OHS compliance, physical safety and food safety requirements. Own and address any violations from monthly OHS inspections conducted by the Admin team. Manage equipment repairs, escalating to Production Leader and pulling in vendors as needed. Perform Production Teammate Prepared Foods responsibilities as required. Responsible for sign/tag management including tasks necessary to make, hang, and order signage and maintaining a missing sign tracker. Make Prepared Foods catalogue updates. Responsible for maintaining noncorporate recipes and nutrition labels. Consistently check inventory to ensure quality, freshness and adherence to standards. Partner with Admin and Systems team on FIM maintenance, order reviews, and manage the production sheet. Accountable for the execution of departmenttodepartment transfers. Oversee product reclamations, shrink management activities and assist with product credits. Review financial reports. Customer Focus Maintain an uptodate, deep understanding of Prepared Foods items. Develop a baseline understanding of other store departments services and goods to help answer customer questions. Follow the CARE program to provide excellent customer service. Share knowledge with Prepared Foods employees and other store departments to help direct customers as needed. Use knowledge of Prepared Foods and other departments services and goods to help customers make decisions. People Management Provide coaching and mentoring to Prepared Foods employees. Facilitate training for Prepared Foods employees. Identify interand crossteam development opportunities for Prepared Foods and nonPrepared Foods employees. Gather input from Production Leader and other Managers and conduct Prepared Foods employees performance evaluations. Partner with Production Leader on team scheduling. Other Duties Coordinate maintenance of department equipment and repairs. Provide feedback for continuous improvement. Maintain a clean and safe working environment as per company requirements. Other duties as required. Skills & Knowledge Leadership including management, delegation, and conflict resolution. Effective communication and customer service skills. Strong coaching and mentorship skills. Effective organization and time management. Quality judgement and decisionmaking skills. Ability to analyze financial and statistical information and use that information to make informed decisions. Strong Prepared Foods knowledge (shelf life of products, display temperatures, etc.). Knowledge of inventory needs for Prepared Foods. Food Safety certified with an understanding of food safety, rotation, and glutenfree/allergy food handling. Ability to read planograms and flow diagrams. Understanding of food scales and label creation. Basic knowledge of total store products and services to support customer inquiries (i.e., where things are located, who to connect them with to get answers). Physical ability to stand for extended periods of time, bend, climb, balance, kneel, and frequently push/pull up to 50 lbs., and lift more than 25 lbs. Ability to tolerate frequent temperature changes for extended periods of time. Experience & Qualifications Secondary (high) school education/GED. Must be 18 years or older. Preparing and merchandising Prepared Foods required. People management experience encouraged. Previous retail experience and/or passion for Prepared Foods preferred. Above average communication skills (oral and written). Full knowledge of department operations and skills. Proficient in use of Microsoft Office Suite. Full knowledge of total store operations and skills. Ability to work independently in a fast paced environment. Above average communication skills (both oral and written). Full knowledge of department operations and skills. Proficient use of Microsoft Office Suite. Hybrid Work Model The role requires presence at one of our office locations at least three days per week. Compensation & Benefits Salary range for Alberta: CA$75,000 CA$85,000. Competitive benefits include health and dental coverage, life and short and longterm disability insurance, virtual health care platform, employee and family assistance program, retirement and savings plan, 10% instore discount at participating banners, learning and development resources, parental leave topup and paid vacation. EEO & Accommodations We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process. #J-18808-Ljbffr
Job Title
Manager Home Meal Replacement and ALC