Join to apply for the Loan Document Specialist role at goeasy Ltd. goeasys stateoftheart contact center supports over 400 retail locations across Canada, helping Canadians reach their personal and financial goals. Why work with us? Leverage our RRSP match and Employee Share Purchase Plan programs. Stateoftheart office with free Company Gym and Games Room. Employee discounts on furniture, electronics, and appliances. Access 24/7 healthcare with Virtual Doctor Appointments. Personalize your benefits with a customizable package including options for 100% coverage. Internal development training programs and platforms, including jobspecific training, career coaching, leadership excellence, mentorship, and many others. Celebrate properly: your birthday off PAID! Along with 5 personal days and two weeks paid vacation. For a complete picture of total rewards, please click here. What you will do as a Loan Document Specialist Provide administrative support from our Central Loan Approval Office (CLAO) to the Easy Financial branch network. Manage action requests for title search on property. Manage action requests for property value confirmation. Prepare and send applicable secured loan documents for signing along with relevant documents to branches. Escalate any documentation issues to the Loan Processor and/or Manager for review. Adhere to policy and procedures to ensure AML and Quality Assurance requirements are met. Meet and maintain service levels as defined internally and work with vendors to ensure outsourced service levels are maintained or exceeded. Assist the Central Loan Approval Office in identifying training or process opportunities. Gather critical customer (branch) feedback to help transform and streamline processes. What We Are Looking For Ability to work a variety of shifts from 8:00am to 9:00pm and Saturdays on a rotational basis. A willingness to learn. Past or current experience with Salesforce beneficial. Excellent problemsolving and multitasking skills. Exceptional oral and written communication skills, as candidates will be dealing with the retail network. Intermediate level MS Office, with emphasis on Excel and PowerPoint. Diversity, Inclusion, and Equal Opportunity Employment At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above. #J-18808-Ljbffr
Job Title
Loan Document Specialist