Job Title

Overview The Intermediate Analyst, Network Services is responsible for the implementation and operational support of data network and network security technologies in a highly integrated enterprise environment. The role supports the daily administration, maintenance, implementation, and support of our growing network and network security infrastructure, including firewall, segmentation, and virtual networking platforms. Key Responsibilities Administer relevant technology within the Network Services portfolio (Cisco IOS/IOS-XE/NX-OS, Aruba Wireless, Infoblox DDI, F5 BIG-IP, Azure Networking, VeloCloud SD-WAN, VMware NSX-T Data Center, Palo Alto Next-Generation Firewalls). Implement, configure, and maintain network security solutions, including firewall policies, intrusion prevention, URL filtering, and VPN services. Follow and develop methodologies and processes for ongoing maintenance, monitoring, and improvement of network and security integrity. Participate in change, incident, problem management tasks within the Network Services team. Manage diverse operational services, including design, procurement, configuration, testing, patch and upgrade management, security and performance monitoring, alerting, and incident resolution for connectivity and security issues. Collaborate with vendors and carriers during project implementation and incident management/resolution. Install, relocate, and assemble network and security components as required. Develop and maintain knowledge management artifacts, support runbooks, and transition-to-operations documentation for new solutions. Assist with assessment, compliance, and audit requests. Create and maintain network and security documentation, including topology diagrams, firewall policy records, and operational procedures. Participate in an on-call rotation providing after-hours incident support and remediation. Qualifications Bachelors degree in Computer Science, Computer Engineering, Information Technology, or equivalent combination of industry training and experience. 3+ years of handson experience with enterprise networking platforms, associated interfaces, and network management tools. Exposure to network security administration, preferably with Palo Alto NGFW and/or other enterprise firewall solutions. Vendor Technology Proficiency Datacenter networking (Cisco Nexus) LAN/WAN (Cisco IOS/IOS-XE) SD-WAN (VMware VeloCloud) Wireless (Aruba) Azure Networking Infoblox DHCP/DNS/IPAM VMware NSX-T Data Center virtual networking and security Additional Skills Infrastructureascode (IaC) practices, Terraform, shell scripting, Ansible, and/or Python. Security best practices, firewall policy management, and segmentation design. Strong incident and problem management skills. Root cause analysis and proactive issue resolution. Excellent problem solving, time management, and multitasking skills. Exceptional verbal, written, and documentation skills. Preferred Certifications (Not Required) Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP). Palo Alto Networks Certified Network Security Administrator (PCNSA). Microsoft Certified: Azure Fundamentals (AZ900). VMware Certified Professional Network Virtualization (VCPNV). Benefits Fun and friendly culture with collaborative colleagues. Travel privileges for you and your family, effective from your start date. Flexible savings and benefit programs to meet your specific needs. Apply Think we are a fit? Apply now! Diversity & Inclusion WestJet welcomes unique skills, experiences, and backgrounds. All qualified candidates are invited to apply. If you require accommodation during the selection process, please let our Talent Acquisition team know at . #J-18808-Ljbffr