Job Title

Lead Administrator - Dr. Naji Louis Family Dentistry page is loaded## Lead Administrator - Dr. Naji Louis Family Dentistrylocations: Almonte, Ontariotime type: Full timeposted on: Posted Todayjob requisition id: JR21530At **Dr. Naji Louis Family Dentistry**, were a close-knit, community-focused dental practice located in the heart of **Almonte**. For o**ver 25 years**, **Dr. Louis** and our friendly team have been proud to provide honest, high-quality care in a welcoming environment where patients and team members feel at ease.We offer a full range of general and cosmetic services for patients of all agesand our approach is centered around comfort, communication, and treating everyone like family. As a dental assistant here, youll be part of a supportive, experienced team that values professionalism, kindness, and a positive work environment.**If you're looking for a practice where youll feel appreciated, grow your skills, and truly make a difference in the lives of patientswed love to meet you.****Schedule: Full-time**Monday-Friday (7:45am-5:15pm)**Benefits of Joining Our Team:*** Now offering an **RRSP matching program** for our permanent team members **helping you grow your future while you build your career with us*** **Competitive compensation*** Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!* **Employee and Family Assistance Program (EFAP)** that connects team members and their families with complimentary, confidential, short-term counseling and advisory services* Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education* Attend social and CE events to network with dental professionals in your community* **Work-life balance and flexibility*** Access to modernized technology to provide optimal oral care to patients**Responsibilities:*** Lead, coach and motivate the Administrative team to improve productivity, engagement, and retention of patients.* Communication between the front and back ends of the practice* Assist in training and developing new & current Administrative team members* Delegate daily workflow, tasks, and assignments to other Administrators to ensure the team is working as one cohesive unit* Fielding patient conflict, complaints, concerns and diverting to the Partner Dentist as needed* Oversee and optimize the appointment schedule* Greet and assist patients as they arrive; ensure a lasting positive impression for them* Effectively manage recall system and accurately maintain patient database* Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations* Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and chart* Reach out to new patients before and after first visit to ensure a great overall customer experience. Address any area of concerns, expectations etc.**About You:*** Minimum 3 years of Dental Administration experience is preferred* Team lead experience is an asset* Clinical background and experience with dental software programs considered an asset*Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.*Our purpose is to provide the best care for our patients.We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada. #J-18808-Ljbffr