Company Overview UHN is Canadas #1 hospital and worlds #1 publicly funded hospital. UHN has 10 sites including Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, Michener Institute of Education and West Park Healthcare Centre. As a leading research hospital affiliated with the University of Toronto, UHNs largest hospital-based research program focuses on neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. Job Details Site: Princess Margaret Cancer Centre Department: Varies Reports to: Clinical Director Work Model: On-Site Hours: Varies Shifts: 8 or 12 hour shifts; evenings, nights, weekends and stat holidays Status: Casual Closing Date: October 31, 2025 Position Summary The Clinical Operations, Shift Manager (COSM) is a key member of the hospital administrative team providing administrative and clinical support for staff within the site during non business hours. The COSM role is an opportunity for individuals who seek leadership challenges to learn about all facets of hospital operations and clinical programs within the hospital. The COSM has a high level of authority and autonomy and is expected to use judgment in making decisions which support attainment of Hospital goals and objectives, while creating an environment that supports the Mission, Vision, Purpose, Principles and Values of the Hospital. Principal Responsibilities Managing patient flow and hospital capacity; liaising with all units / areas to support hospital/nursing operations with emphasis on assigning and directing clinical and non-clinical staff as necessary. Ensuring the appropriate delivery of care utilizing theory and evidence based practice as a basis for clinical and administrative system decisions. Ensuring effective communication and acting as a consultant to internal/external health care professionals within or outside the Hospital setting and to family/community members. Maintaining professional development of self and facilitates professional development of staff. Ensuring staff complies with quality improvement programs and other quality initiatives; responding to codes and acting as site commander for any emergent issues. Performing cross-functional and other duties consistent with the job classification, as assigned and/or required. Qualifications Completion of a Bachelor's degree program in Nursing, Master's degree is preferred. Current certificate of competence with the College of Nurses of Ontario. Up to five (5) years of relevant experience; including 3 years of experience within an acute care setting. Basic Cardiac Life Support (B.C.L.S.) program, Level II: Basic Rescuer certification. Demonstrated leadership experience. Two (2) years progressive administrative experience in a nursing setting preferred. Critical Care experience an asset. Willingness and ability to make effective decisions with regards to operations, after consider existing protocols and the current situation. Demonstrated commitment to learning and implementing positive change. Excellent verbal/written communication, interpersonal and negotiating skills. Effective time management and organizational skills with the ability to organize work and set priorities. Effective problem solving and analytical skills based upon a broad general knowledge of the Hospital. Ability to make effective decisions. Effective interpersonal and negotiating skills. Knowledge of professional standards and Quality Assurance guidelines (College of Nurses of Ontario). Knowledge of legislation provision, i.e. Employment Standards Act; Substitutes Decision Act; Social Contract Act; Human Rights legislation, etc., which impact on work performed. Knowledge of team dynamics with the ability to work effectively as a team leader and team member. Knowledge of relevant collective agreements. Demonstrated ability to make appropriate decisions, exercise sound judgment and use considerable initiative. Demonstrates commitment to continuing education. Ability to work independently and function effectively in a constantly changing work environment. Ability to be flexible and adapt to change quickly and effectively. Experience working in a unionized environment preferred. Critical care experience preferred. Membership in a specialty related organization preferred. Benefits Competitive offer packages. Government organization and member of the Healthcare of Ontario Pension Plan (HOOPP). Close access to Transit and UHN shuttle service. A flexible work environment. Opportunities for development and promotions within a large organization. Additional perks (multiple corporate discounts including travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.). All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. Please be advised that a Criminal Record Check may be required of the successful candidate. UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. #J-18808-Ljbffr
Job Title
Clinical Operations, Shift Manager