Job Title

Job description Since 1987, Paris Jewellers remains a Canadian story, grounded and real. From our beginning, we have been family-owned and operated, and from one generation to the next, have passed down an old-world work ethic, family values and an unwavering commitment to quality. We began as a single store; today we are 22, and remain dedicated to the same goal we had on our first day: to ensure every customer is happy with every purchase. We are currently looking for a dedicated and organized individual who aligns with our values of sincerity, commitment to quality, responsiveness, friendliness and a can-do attitude to fill the role of an Administrative Assistant Service Department with our Head Office team at Edmonton, AB location. Overview The Administrative Assistant Service Department is responsible for providing administrative and operational support to the store locations by ensuring that business operations are maintained in an effective and efficient manner. The Administrative Assistant reports to the Office Manager, Team Lead and upper management. The full time Administrative Assistant will have guaranteed 30-40 hours per week **Responsibilities:** Representative and promoter of the Paris Jewellers Brand. Answer incoming calls and assist with receptionist duties. Greet guests with a positive and energetic attitude both in person and on the phone. Quality control services completed by Goldsmiths/Suppliers before returning them to retail store fronts with precise accuracy. Assist in providing estimates for services taken in from retail store fronts in a timely manner. Assist in speaking to customers in regards to customer complaints or inquiries Collaboratively work with retail brand ambassadors, managers and district managers to provide a solution for all customer repair related questions. Respond to questions and requests from stores and customers in a timely manner. Assist with customer service request, complaints and celebration Assist with shipping and receiving for stores and manufacturers. Assist in the distribution and shipping of marketing material. Distribute mail. Assist with stock transfers and preparing manifests with high level of accuracy. Assist with tagging merchandise. Data entry. Maintaining stock and inventory control. Ensure daily operations are completed and to standard. Participate in and complete all training and development programs. Participate in and maintain cleanliness. Adhere to all company policies and procedures. Maintain a high level of accountability. Always act in the best interest of the company. General office support. Other duties as required. **What we offer:** At Paris Jewellers, we offer our Brand Ambassadors a culture and a commitment to be better than we were yesterday. We believe in celebrating every customer story and every employee win, recognizing those who go the extra mile, and maintaining a culture of gratitude. In addition we offer; Competitive wages Great benefits for Full Time employees Comprehensive training program that includes sales, product knowledge and brand training tailored exclusively for Paris Jewellers Opportunities for advancement Monthly incentives Employee discounts You will always be a name and not a number **What we look for:** 1+ years of Jewellery experience is an advantage 3+ years of retail experience is an asset 1+ years in a customer service role would be a great candidate 1+ years in an administrative role is required Experience in shipping and receiving is a plus Organization skills Proficiency in English Have a strong can do attitude Goal driven Strong interpersonal and communication skills Availability to work evenings and weekends during peak season Apply online to invest in your happy future! **only qualified applicants will be contacted for an interview