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Job Title


Senior Business Analyst 2025-64


Company : emergiTEL Inc.


Location : Calgary, Alberta


Created : 2025-10-22


Job Type : Full Time


Job Description

Job Details The successful candidate will be responsible for leading the business analysis efforts for these projects, including gathering and documenting requirements, performing gap analysis, and collaborating with stakeholders and project teams to ensure successful delivery. The ideal candidate will have a combination of technical expertise, excellent communication skills, and exceptional Business Analysis abilities. Responsibilities Lead the Business Analysis activities including working with other BAs, Product, and UX partners for these technically complex solutions: Network Security Infrastructure Improvements The Network Security Modernization Program will integrate technologies for incident response and automate defenses where feasible across the enterprise. The replacement of network access control hardware, upgrade of Client VPN tooling towards zero trust will also be undertaken. Gather and document business requirements from stakeholders through interviews, workshops, and surveys. Analyze business requirements to identify pain points, inefficiencies, and opportunities for improvement. Conduct gap analysis to assess the differences between the current state and the desired state of the system, highlighting areas for enhancement. Work closely with technical teams (product managers, User Experience, architect, developers, testers) to ensure accurate and efficient implementation of product features. Develop use cases and user stories to capture the functional requirements of the system, ensuring that all user needs are met. Actively participate in Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Facilitate backlog grooming and refinement sessions to ensure user stories are well-defined, estimated, and ready for development. Translate business requirements into detailed functional specifications and technical requirements for system implementation. Create data models and process flows to document business processes. Identify and document non-functional requirements, such as performance, security, and scalability. Document requirements to translate easily into automated testing cases. Develop and maintain a comprehensive requirements traceability matrix to ensure that all requirements are accounted for and tracked throughout the project lifecycle. Guide and actively participate in UAT to validate that the system meets the business requirements and user expectations. Required Skills and Experience Strong understanding of business analysis principles, methodologies, and best practices. Excellent written and verbal communication skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences. Strong communication and interpersonal skills, with the ability to effectively collaborate with both business and technical stakeholders. Experience documenting complex technical APIs, system integrations, and data flows. Ability to work independently and as part of a cross-functional team, managing multiple priorities and deadlines simultaneously. Strong analytical and problem-solving skills, with the ability to identify and address potential risks and challenges proactively. Ability to learn quickly and adapt to changing environments. Experience working with Agile development methodologies and the ability to adapt to changing project requirements. Proficiency in requirements management and documentation tools (e.g., Jira and Confluence). Additional Skills (Nice to Have) Some experience or technical knowledge of Cyber security. Bachelor's degree in business administration, computer science, or a related field. 5+ years of experience in business analysis, preferably in the banking industry or with a Fintech. Experience or understanding with [Project technologies]. Understanding of Product Management. Demonstrated experience in facilitating backlog grooming and refinement sessions. #J-18808-Ljbffr