Job Title

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! An exciting opportunity exists for a full-time licensed Funeral Director at First Memorial Fraser Heights Chapel. This person shall report to the Location Manager Rajkamal Dhanda. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation funeral and graveside services in accordance with familys wishes; company expectations; and local province or federal laws. As the licensed Funeral Director responsible for the compliance with all mortuary health and vital statistics regulation compliance within the funeral establishment(s). Job Responsibilities Arrangements Conference Receives or initiates call to deceased next of kin. Exhibiting concern and empathy obtains or confirms deceased and family contact information briefly discusses needs (including languages) schedules Arrangement appointment and emails appointment confirmation. May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits such as Veteran. Promotes funeral cemetery and crematory services and merchandise such as catering flowers music and Ever Lasting Memory products. Transitions Arrangement Conference to Funeral Services Counselor / Advisor to present cemetery property and merchandise options pricing and contract absence of an FSA / FSC may perform FSA / FSC responsibilities. Responsible for reviewing and authorizing merchandise and service contract revisions. Directing Services Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation funeral or graveside services in a professional organized and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave crypt or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements. Visually inspects deceased adjusts casket dressing deceased attire or makeup or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation funeral or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members. Interacts with the family to fulfill the death care requests. While interacting with family and guests obtains leads for pre-need services. Event Planning Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music flowers or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos ordering of memorabilia or stationary creating electronic presentations writing obituaries and creating on-line memorials. Prior to event prepares event room including but not limited to set-up chairs tables flowers guest books and appropriate dcor. Post event cleans chairs tables floors proper storage of items identifies property in need of repair and courier / deliver family memorabilia to home. May perform a variety of attendant duties including but not limited to parking lot attendant driver usher pallbearer or courier. May attend community or charity events to represent and promote the location or market. General Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations policies and procedures; work may be peer reviewed for accuracy quality and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local state and federal regulations. Takes the initiative to discuss assignments expectations priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures processes requirements or cultures. Additional responsibilities as requested or assigned. Minimum Requirements Education & Licenses Graduated from an accredited school or college of mortuary science Current Funeral Director license as required by provincial regulations Valid drivers license with an acceptable driving record required to operate company owned vehicles Experience Industry experience is preferred Knowledge Skills & Abilities Cognitive Ability including reason plan identify problems learn quickly learn from experience and appropriately apply learning to new situations. Process and results oriented motivated to keep projects moving ahead by removing obstacles and exploring alternatives Must have a positive attitude a drive to continually advance your understanding of the industry and business and is highly self-motivated Ability to build professional and trusting business relations Professional written and verbal communication skills Public speaking skills with the ability to influence and gain consensus Proficient using databases in automated processes Proficient MS Office skills Work Conditions Environment - Work is both indoors and outdoors during all seasons and weather Attire - professional business attire required when in contact with families Postures Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings Physical Demands Physical effort requiring manual dexterity is required includes paperwork calculators computers and phone usage Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps Hours : Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary. Pay $30 $36.05 / hr depending on experience Interested applicants should forward their resume and cover letter by Friday Oct 31 2025 at 5 : 00pm to Rajkamal Dhanda : Postal Code: V3R 3N6 Category (Portal Searching) : Operations Job Location : CA-BC - Surrey Required Experience : Director Key Skills Fundraising,Management Experience,Coaching,Analysis Skills,Strategic Planning,Team Management,Budgeting,Leadership Experience,Mentoring,Public Speaking,negotiation,Supervising Experience Employment Type : Full-Time Experience : years Vacancy : 1 Monthly Salary Salary : 30 - 36 #J-18808-Ljbffr