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Job Title


Program Manager - Health Service & Compliance


Company : WestJet


Location : Calgary, Alberta


Created : 2025-10-22


Job Type : Full Time


Job Description

Get AI-powered advice on this job and more exclusive features. Employment Type: Full-time Regular City: Calgary, AB (YYC) Posting Open Date: 09/25/2025 Posting Close Date: 10/09/2025 (Please note the posting will close at 11:59pm MST ) This position is not eligible for remote work under our hybrid work policy and requires 5 days in the Calgary, Alberta office. Prior to submitting a job application internal candidates are required to advise their direct Leader. Why WestJet Every WestJet journey has the potential to enrich lives; a career with us is no exception. WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global. Overview Of The Role This is a newly created role to develop and manage key programs that support employee wellbeing, expand the health services portfolio and support regulatory compliance. This role will support emerging initiatives to support health services projects to mitigate health risks and cost for identified areas of the organization, lead the PostOffer Employment Testing (POET) program, oversee selected medical surveillance programs, and collaborate with Employee Health to support injury and nonoccupational claim management when needed among other projects. This position requires an agile and practical thinker with expertise in occupational health, employee testing programs, disability management, and regulatory compliance. The ideal candidate will have strong program management skills, a proactive approach to risk reduction, and the ability to partner crossfunctionally with internal teams and external providers. Additionally, we seek someone with handson experience managing onsite clinics, and employee testing to ensure effective implementation of health and safety protocols. Furthermore, this role will ensure that all processes align with Canadian human rights and occupational health legislation to prevent discrimination while maintaining workplace health and operational efficiency. Key Responsibilities Develop, roll out and maintain a structured post-offer employment testing program to assess the physical & psychological capabilities of candidates in safety-sensitive roles. Partner with Talent, HR, Safety, Operations and relevant SMEs to ensure alignment with job requirements. Liaise with external providers performing physical and cognitive demand analysis to make sure they are up to date and match operational changes. In collaboration with the Sr. Advisor Health Programs, develop tools/processes that assess physical and psychological fitness for safety-sensitive roles, ensuring candidates can perform safely and are not adversely affected by occupational exposures. Ensure that screening and testing is compliant with human rights and occupational health laws to avoid discriminatory practices. Oversee Occupational Health Surveillance Programs Partner with OHS team to ensure compliance with occupational health and safety regulations through effective oversight and management of medical surveillance programs. Oversee and improve audiometric testing programs for noise-exposed employees, including data tracking, trend analysis, and reporting. Support the OHS team to develop strategies to mitigate workplace health risks based on surveillance outcomes. Collaborate with the Sr. Advisor Health Programs to develop and oversee other required health surveillance programs (e.g., exposure to hazardous substances where applicable). Contribute to the development, planning, and execution of cross-functional health services initiatives aimed at reducing organizational health risks and supporting employee well-being. Responsibilities may range from early-stage program design to full-cycle project management. Assist in the administration and continuous improvement of the companys Alcohol & Drugs Program. Responsibilities include but are not limited to supporting policy and procedure updates, coordinating testing protocols (e.g., pre-employment, random, post-incident), managing vendor relationships, and ensuring program compliance with relevant legislation and industry standards. Assist in case management for occupational and non-occupational illnesses/injuries as needed. Stay current with industry trends, regulatory changes, and best practices in workplace health and safety. Contribute to ad hoc projects/tasks aimed at improving, developing, and implementing health-related initiatives. Collect, track, and analyze program related data to support continuous improvement and decision making. Experience and Qualifications Bachelors degree in occupational health, Public Health, Nursing (BSN), Kinesiology, disability management or a related field. Relevant experience in occupational health, occupational medical surveillance, POCT programs, may be considered as a substitute for formal education. Certified as Audiometric Technician or Occupational Hearing Conservationist (CAOHC) preferred. Certified Occupational Health Nurse (COHN) is an asset. 5+ years of experience in workforce health programs, disability management, functional testing, or employee health case management. 2+ year experience managing audiometric testing programs and workplace surveillance initiatives. Practical knowledge of post-offer employment testing (POET), functional capacity evaluations, point of care testing (POCT), including Alcohol & Drugs. Handson experience with case management, return-to-work processes, and workers compensation programs. Strong knowledge of relevant legislation (Human Rights, Canada Labour Code, Privacy Legislation). Exceptional program development and project management skills. Problem-solving mindset, especially for complex or sensitive cases. Ability to analyze trends and data, capable of measuring program effectiveness using KPIs and health metrics. Strong cross-functional collaboration skills with HR, Safety, and Operations. Excellent verbal and written communication for training and stakeholder engagement. Proficiency in Microsoft Office Suite, EHS/occupational health software, and case management platforms. This role may require occasional evening and weekend work, in addition to regular full-time office hours. The role is expected to be performed on-site, five days a week. We offer a supportive work environment committed to employee health and wellness, with opportunities for professional growth and development. If you are passionate about making a positive impact on employee health and have the skills and experience, were looking for, wed love to hear from you. The benefits of being a WestJetter A fun and friendly culture with colleagues who work together to win. Travel privileges for you and your family, effective from your start date. Savings and Benefit programs that are flexible to meet your specific needs. Think we are a fit? Apply now! Our Commitment to Diversity and Inclusion We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know at . We encourage all qualified candidates to apply. At WestJet, we welcome unique skills, experiences, and backgrounds - if youre passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted. #J-18808-Ljbffr