Job Title

Oakville Toyota, part of The Humberview Group, is looking for a Service Advisor to join our team in Oakville. As a Service Advisor you will be the first point of contact for customers who bring their vehicles in for service. You will advise on necessary services and routine maintenance, book appointments, and build lasting relationships. Please note, this position is open only to individuals who are legally entitled to work in Canada at the time of application and in the future. The Humberview Group does not provide sponsorship for work permits or immigration support. Compensation Base annual salary plus commission. Why Join HG Career Growth: Unlock opportunities for advancement within the organization. Rewards Program: Bonuses and incentives, including a referral bonus up to $2,000. Comprehensive Benefits: Health, dental, travel, life insurance, RRSP match, and Employee Assistance Program. Awards: Recognized as one of Canada's Best Managed Companies in 2024. Legacy: Over 60 years of service with a loyal customer base. Mentorship: Training and support from leadership team. Exclusive Perks: Team Member pricing on vehicles, services, accessories, discounts on brands and gym memberships. Social Engagement: Events such as sporting gatherings and BBQs. Work-Life Balance: No Sunday or holiday work, extra personal time, and a fourday weekend every month at Oakville Toyota. And more for you to discover. Job Duties Greet customers and perform a vehicle walkaround. Help manage vehicle repair estimate times and shop loading. Schedule appointments. Advise customers on vehicle care and the value of maintenance. Handle customer inquiries and concerns. Follow up on repair order progress during the day. Manage telephone inquiries and return messages promptly. Complete additional duties as assigned. What We Look For Great attitude. Previous service advisor experience strongly preferred. Experience with the Toyota brand is an asset. Strong organizational and time management skills. Skilled communicator (written and oral). Problem solver. Friendly and trustworthy individual. Valid (G) drivers license and clean driving record required. Desire to achieve the best in customer service and teamwork. Experience with CDK considered an asset. Oakville Toyota is a proud member of The Humberview Group one of Ontario's leading automotive dealer groups and winner of Canada's Best Managed Companies program for 2024. We are an equalopportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request. We thank all candidates, but only those selected for an interview will be contacted. #J-18808-Ljbffr