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Job Title


Market Research Manager, Observer


Company : Ipsos in US


Location : Toronto, Ontario


Created : 2025-10-22


Job Type : Full Time


Job Description

Job Overview As an Account Manager on Ipsos Observer team, you will manage online/quantitative projects while providing support on the day-to-day responsibilities associated with multiple and concurrent studies. You will work directly with clients, providing them with a high level of service while executing a variety of tasks in a fastpaced environment. What You Can Expect To Be Doing Manage studies including questionnaire formatting, sample selection, fieldwork monitoring, quota monitoring, banner/tab plans, and data delivery. Check data deliverables for accuracy (data tables, SPSS, etc.). Work on multiple tasks/studies simultaneously. Promote business growth from current accounts through successful project execution. Manage project financialsreconciliation, managing costs and margins, billing, etc. Participate/lead in client communications. Ensure tasks are completed on time and efficiently. Keep manager informed of progress for each study and escalates issues as needed. Communicate effectively with operations staff. Develop a working knowledge of NextWorkbench, iQuote/Jobbook, Survey Reporter, idReports and other internal systems. Proof online programs for accuracy, look and feel, logic, etc. This Might Be The Job For You If You Have Bachelors degree in Marketing, Business or related field or equivalent experience. Minimum of 23 years of experience in the market research industry. Excellent project management and client service skills. Demonstrated research expertise and experience working directly with clients. Knowledge of data deliverablesincluding SPSS and tabulated data. Entrepreneurial spirit and a high standard of performance. Strong leadership competency, drive to succeed and willingness to learn. Ability to balance priorities of simultaneous projects and demandswilling to wear many hats. Strong attention to detail and accuracy with the ability to prioritize, handle and see survey research projects through completion. Ability to think creatively and strategically to solve problems. Possesses exceptional interpersonal skills and ability to build relationshipsinternally and externally. Strong computer skills including Microsoft Office Suite and other businessrelated software. Superb written and oral communication skills. Ability to work independently and as part of a team. Whats In It For You At Ipsos youll experience opportunities for career development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how were making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US Commitment to Diversity Ipsos recognizes the necessity of building an inclusive culture that values each employees individuality and diverse perspectives. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. About Us Ipsos is one of the worlds largest research companies and currently the only one primarily managed by researchers, ranking as a #1 fullservice research organization for four consecutive years. With over 75 different datadriven solutions, and a presence in 90 markets, Ipsos brings together research, implementation, methodological, and subjectmatter experts from around the world, combining thematic and technical experts to deliver topquality research and insights. About The Team Observer offers fast and ondemand access to real consumers, citizens and businesses across all markets and modes. With a flexible service model, we provide a highend 24/7 DIY platform for clients to build their own surveys as well as assisted service for those who prefer to work directly with a researcher. We are specialized in survey management, data collection and data delivery, well suited to clients that dont need analysis and recommendations, but still require execution delivered in a format that helps them run analysis quickly and accurately with data they can trust. Seniority Level MidSenior level Employment Type Fulltime Job Function Marketing and Sales Industries Market Research Additional Opportunities Associate Marketing Manager GATORADE Social & Sports Culture Market Research Manager, Brand Health Tracking Senior Market Research Manager, Innovation Product Marketing Manager, SaaS Platforms Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr