Job Title

Care Coordinator Lifemark Health Group Status: Part Time Location: 110 Yonge Street, Toronto, ON, M5C 1T4 The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders, and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic, and professional service to all patients, team members, and external customers. The Care Coordinator manages all aspects of patient intake, data entry, answering phones, outbound calling, receiving faxes and emails, as well as invoicing and payments. Primary Responsibilities Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns. Coordinate detailed and accurate intake of information during the patient's first visit and throughout their treatment plan. Assist patients with completing paperwork at the clinic to avoid errors and ensure accurate information. Schedule patient appointments and maintain the patient's medical records. Collect payment at the time of service. Track coverage for all funding streams to ensure approval. Complete data entry and billing. Coordinate courier packages (incoming and outgoing) and process emails, mail, and faxes. Provide administrative support to the Care Coordinator Manager and Clinic Director. Qualifications & Core Competencies High School Diploma, G.E.D., or equivalent. Excellent customer service skills and telephone etiquette. Strong organizational skills with the ability to prioritize and multitask. Excellent verbal and written communication and interpersonal skills. Strong computer and data entry skills. Flexible and adaptable to change. Experience in a physiotherapy clinic is an asset. Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all applicants, including those self-identifying as members of employment equity groups: Indigenous peoples, newcomers to Canada, women, and visible minorities. Accommodation Accommodations are available upon request for all candidates participating in any aspect of the recruitment and selection process. Please email us at . Visit and Apply today! Visit #LN-DNP #J-18808-Ljbffr